Jeffrey Myers

Maintained proper function of city wide traffic signals.

• Collaborated with engineers and other technicians for the successful completion of various industrial projects.
• Installed, maintained and repaired electrical wiring, controls and lighting systems.
• Connected wires to circuit breakers, transformers, and other components.
• Upgraded outdated wiring systems to enhance performance and reduce potential hazards in the workplace.
• Supervised multiple projects ranging from 1 to 2 man equipment installs to 20+ men new furnace install at Gerdau Steel.

• Implemented loading dock process and productivity improvements.
• Ensured timely shipments by closely monitoring loading and unloading processes.
• Improved safety standards with regular inspections and adherence to company protocols.
• Streamlined cargo handling procedures for increased efficiency and reduced turnaround times.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.