Summary

Overview

Work History

Education

Skills

Languages

Timeline

Jeffrey Nelson

Pittsburg,CA

Summary

Training and Experienced Interrogator and Counterintelligence Specialist in Utah Army National Guard. Successfully led local congregation organization with overall responsibility for strategy, finances, personnel, and facilities. Cybersecurity support experience. Education in engineering technology, computer science, and business administration. Volunteer work as interview coach and disaster specialist.

Overview

years of professional experience

Work History

Military Intelligence Specialist

Utah Army National Guard

Draper, UT

07.1988 - 07.1994

Held Top Secret Security Clearance
Trained in Interrogation at Ft. Huachuca AZ
Cross-trained in Counterintelligence at Utah Army National Guard
Participated in field operations (Interrogation Exercise) in conjunction with U.S. Air Force
Conducted intelligence assessments to support mission planning and operational readiness.
Analyzed data to identify trends and inform strategic decision-making processes.
Collaborated with cross-functional teams to enhance information sharing and situational awareness.
Developed comprehensive reports detailing intelligence findings for leadership review.

Virtual Cybersecurity Support Assistant

Center for Cybersecurity Innovation City University Seattle

Seattle, WA

06.2025 - Current

Support small businesses in Washington State by providing recommendations and guidance for cybersecurity posture reinforcement.
Perform Cybersecurity Audit
Document results of audits
Communicate results to team leadership
Assist customers with cybersecurity questions

North America Region OEM Account Manager

Audinate

Pittsburg, CA

09.2019 - 07.2023

Consistently exceeded $5M annual sales targets, contributing 20% of total company revenue across Western North America territory.
Account Growth: Managed portfolio of 50+ OEM Customer Success Management: Customer advocate for North America customers
Revenue Leadership: accounts while prospecting and securing 10+ new strategic customer accounts annually.
Product Transition Management: Successfully led 20% of account base through critical product transitions to next-generation AV-over-IP solutions, maintaining customer loyalty and revenue continuity.
Technical Sales: Sold complex AV networking solutions including Dante-enabled ICs, SoCs, and software licensing to Fortune 500 enterprises and specialized OEM partners.

Senior Professional Solutions Manager

Dolby Laboratories

San Francisco, CA

09.1999 - 12.2018

Customer Success: Served as primary liaison between sales, engineering, legal, and operations teams to ensure seamless product launches and customer success.
Strategic Licensing: Managed high-value OEM licensing programs for premium Dolby technologies including Vision, Atmos, Digital Plus, and Dolby E, delivering 80% of total licensing division revenue.
Revenue Generation: Closed multimillion-dollar licensing agreements with tier-1 global OEM partners, contributing significantly to Dolby's $200M+ annual licensing revenue.
Channel Development: Established new broadcast systems integrator channel, generating $500K in annual revenue and opening pathway to $2M+ annual recurring business.
Business Innovation: Developed and launched direct OEM hardware product sales channel, creating new $5M annual revenue stream for professional audio products.

Education

Master of Science - Computer Science

City University of Seattle