Jeffrey Niehaus
Forest Hill,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seeking a position to learn and grow financial skills and to adapt in a dynamic environment.
Overview
13
13
years of professional experience
Work History
Delivery Driver
DoorDash MD
01.2019 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Assistant Manager
Town and Country Flowers, MD
05.2011 - 08.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Delivery Driver
Papa John’s Pizza, Forest Hill, MD
05.2013 - 05.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Bachelor of Science - Finance
University of Maryland Global Campus
08.2023
No Degree - General Studies
Harford Community College
Bel Air, MD01.2018
High School Diploma -
Bel Air High School
Bel Air, MD01.2011
Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Dependable and Responsible
- Critical Thinking
- Written Communication
- Time Management
- Organization
- Task Prioritization
- Remote Office Availability
- Detail Oriented
- Microsoft Word
- Microsoft Excel
Resume Objective
Independent, hard-working, student, looking to secure a challenging position in an organization that can help me expand my learning, knowledge and skills as a beginner in the workforce.
Languages
English
Native or Bilingual
Timeline
Delivery Driver
DoorDash MD
01.2019 - Current
Delivery Driver
Papa John’s Pizza, Forest Hill, MD
05.2013 - 05.2020
Assistant Manager
Town and Country Flowers, MD
05.2011 - 08.2023
Bachelor of Science - Finance
University of Maryland Global Campus
No Degree - General Studies
Harford Community College
High School Diploma -
Bel Air High School