Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Niziol

Mount Lebanon,PA

Summary

Dedicated accounting student adept at balancing a rigorous class schedule with full-time work. Demonstrates exceptional ability to prioritize tasks, meet deadlines, and deliver quality results. Possesses strong communication and interpersonal skills. Seeking a full-time position to leverage and further develop expertise.

Overview

5
5
years of professional experience

Work History

Customer Experience Representative

Enterprise Holdings
Pittsburgh
08.2022 - Current
  • Delivered exceptional customer service via phone, email, and in-person
  • Assisted with rental reservations, ensuring accuracy and efficiency
  • Educated customers on policies and services to enhance their experience
  • Collaborated with team members to achieve departmental goals
  • Addressed customer issues and complaints effectively.

Accounting Intern

AMCA Systems
Pittsburgh
05.2024 - 08.2024
  • Compiled and prepared accurate financial reports for various vendors
  • Balanced financial reports by analyzing bank statements and billing records
  • Met strict deadlines for reporting and reconciliation tasks
  • Analyzed financial data to support decision-making and enhance accuracy
  • Collaborated with teams to integrate financial processes with AMCA's Connected Benefits portal
  • Assisted in aligning financial processes with AMCA's portal for seamless provider interactions.

Service Agent

Enterprise Holdings
Pittsburgh
12.2020 - 08.2022
  • Sanitized vehicles according to guidelines, ensuring a clean environment
  • Maintained high standards of car appearance through detailing and staging
  • Transported customers safely and punctually
  • Completed tasks efficiently, meeting performance targets.

Crew Member

Dunkin' Donuts
Pittsburgh
03.2019 - 12.2020
  • Provided friendly customer service and handled transactions accurately
  • Operated cash registers and completed orders promptly
  • Demonstrated reliability and a strong work ethic.

Education

Bachelor of Science in Business Administration, Accounting -

Robert Morris University
Moon Township, PA
12.2024

High School Diploma -

Thomas Jefferson High School
Jefferson Hills, PA
06.2021

Skills

  • Financial Reporting
  • Account Reconciliation
  • Deadline Management
  • Data Analysis
  • Cross-Functional Collaboration
  • System Integration Support
  • Microsoft Office Suite (Excel certified)
  • Strong organizational, written, and verbal communication skills
  • Customer service experience
  • Service-driven sales

Timeline

Accounting Intern

AMCA Systems
05.2024 - 08.2024

Customer Experience Representative

Enterprise Holdings
08.2022 - Current

Service Agent

Enterprise Holdings
12.2020 - 08.2022

Crew Member

Dunkin' Donuts
03.2019 - 12.2020

Bachelor of Science in Business Administration, Accounting -

Robert Morris University

High School Diploma -

Thomas Jefferson High School

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Jeffrey Niziol