Jeffrey Otte
Plainfield,IL
Summary
Live Organ Transportation professional with strong foundation in streamlining logistics operations and enhancing transportation efficiency. Known for collaborative teamwork and adaptability in dynamic environments. Skilled in route planning, fleet management, and regulatory adherence, consistently delivering reliable results.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Organ Transportation Specialist
NORA
06.2024 - Current
- Coordinate and Transplant live saving organs in Illinois and surrounding states.
- Provide 'white glove' service to Organ Transplant Teams from throughout the United States.
- Coordinated logistics and transportation operations to optimize delivery schedules and reduce costs.
- Developed and implemented strategic plans for efficient routing and resource allocation.
- Analyzed transportation data to identify trends and improve operational efficiency.
- Collaborated with cross-functional teams to enhance supply chain processes and customer satisfaction.
Owner/Operator
CreamCrunchNMore
05.2019 - Current
- Directed daily operations to ensure efficient workflow and optimal resource utilization.
- Implemented cost-control measures that enhanced profitability and reduced waste.
- Developed strategic marketing initiatives to increase brand visibility and customer engagement.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Analyzed market trends to inform business decisions and identify growth opportunities.
- Established strong vendor relationships, negotiating contracts for favorable terms and pricing.
- Streamlined processes using technology tools to enhance operational efficiency and accuracy.
- Oversaw financial management, including budgeting, forecasting, and reporting for sustainable growth.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Paramedic
AMR
02.2020 - 06.2021
- Part of FEMA COVID Response Team to New Jersey and New York.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Administered emergency medical care to patients in critical condition.
- Coordinated patient transportation with healthcare facilities and emergency services.
- Conducted thorough assessments to determine treatment protocols and interventions.
- Trained and mentored junior paramedics in advanced life support techniques.
Fire Cadet Training Coordinator
Frankfort Fire Protection Dist
11.2005 - 05.2019
- Assisted in training new cadets on equipment usage and safety protocols.
- Collaborated with team members during drills to enhance operational readiness.
- Developed and implemented improved safety procedures for training exercises.
- Mentored junior cadets, fostering skill development and teamwork principles.
- Led community outreach programs to educate the public on fire safety practices.
- Participated in ongoing professional development workshops to stay current on industry best practices and emerging technologies within the field of firefighting services.
Lieutenant Firefighter/Paramedic
Frankfort Fire Protection District
06.2005 - 05.2019
- Direct daily duties and manage the 3-5 firefighters on shift
- Oversee, teach and recruit for Frankfort Fire District Cadet Program
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Supervised emergency response operations, ensuring compliance with safety protocols and efficient resource allocation.
- Developed training programs for new recruits, enhancing operational readiness and team cohesion within the department.
Firefighter/EMT-Basic and EMS Coordinator
Crestwood Fire Department
09.1998 - 12.2005
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
- Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles.
- Responded to emergency calls, executing firefighting operations and rescue missions effectively.
- Conducted fire prevention inspections, ensuring compliance with safety regulations and standards.
Assistant Chief
Salvation Army Emergency Disaster Services
01.1995 - 12.1998
- Second in Command of Salvation Army Canteen Unit.
- Oversaw training of all new members on operations and safety of Canteen/Rehab Unit.
- Duty officer that responded to Emergency responses including fires, tornados, floods, special events.
- Coordinated volunteers to respond from home to fire station to pick up Canteen Unit and equipment.
- Coordinated all paperwork, purchase requisitions, equipment restock, maintenance reports and training reports.
- Improved coordination and communications across organization to increase operational efficiency.
- Modernized operations with strategic process improvements.
- Coordinated disaster response efforts across multiple locations to ensure timely assistance to affected communities.
- Developed and implemented training programs for volunteers, enhancing operational efficiency and preparedness in emergency situations.
Education
Bachelor of Science - Public Safety Management
Southern Illinois University, Carbondale
Carbondale, IL12-2025
Associate of Applied Science - Fire Service Operations
Moraine Valley Community College
Palos Hills, IL08.2014
Associate of Applied Science - Emergency Medical Services
Moraine Valley Community College
Palos Hills, IL12.2013
Paramedic License - Prehospital Emergency Medicine
Christ Hospital & Medical Center
Oak Lawn, IL06.2003
Skills
- Documentation management
- Assisting customers
- Route optimization
- Route planning
- Transportation planning
- Vehicle maintenance
- Inspecting vehicles
- Shipping regulations
- Securing loads
- Inventory tracking
- Transportation software
- Road safety
- Critical thinking
Certification
- Licensed Paramedic
- Advanced Firefighter
- Fire Officer 1 & 2
- FEMA IS 100, 200, 700, 800
- Fire Department Safety Officer
- Incident Safety Officer
- Instructor 1 & 2
- Health and Safety Officer
- Hazardous Materials Operations
- Emergency Vehicle Operator
- Fire Apparatus Engineer
- CPR/AED Certified
Education
true
Timeline
Organ Transportation Specialist
NORA
06.2024 - Current
Paramedic
AMR
02.2020 - 06.2021
Owner/Operator
CreamCrunchNMore
05.2019 - Current
Fire Cadet Training Coordinator
Frankfort Fire Protection Dist
11.2005 - 05.2019
Lieutenant Firefighter/Paramedic
Frankfort Fire Protection District
06.2005 - 05.2019
Firefighter/EMT-Basic and EMS Coordinator
Crestwood Fire Department
09.1998 - 12.2005
Assistant Chief
Salvation Army Emergency Disaster Services
01.1995 - 12.1998
Paramedic License - Prehospital Emergency Medicine
Christ Hospital & Medical Center
Bachelor of Science - Public Safety Management
Southern Illinois University, Carbondale
Associate of Applied Science - Fire Service Operations
Moraine Valley Community College
Associate of Applied Science - Emergency Medical Services
Moraine Valley Community College