Jeffrey Overas
Hendersonville,TN
Summary
Dynamic and results-oriented professional with extensive experience in inventory management and customer service, notably at Staples. Excelled in reducing inventory discrepancies and enhancing warehouse efficiency through advanced software tools and meticulous organization. Demonstrated strong communication skills and a friendly demeanor, ensuring high levels of customer satisfaction. Proficient in visual merchandising and stock control, committed to driving organizational success.
Overview
11
11
years of professional experience
Work History
Merchandiser
Shiftsmart
01.2020 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
Auditor
Ivueit
01.2020 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
Box Truck Driver
Hard Transport
06.2024 - 12.2024
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
Rideshare Driver
Uber
01.2020 - 01.2023
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Inventory Auditor
Staples
01.2014 - 01.2020
- Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
- Counted all physical inventory and generated department audit reports.
- Proactively identified opportunities for process improvement and cost reduction, contributing to the organization''s overall financial success.
- Streamlined the auditing process for faster results, utilizing advanced software tools and data analysis techniques.
- Aided in the implementation of barcode scanning technology, expediting the audit process while increasing accuracy levels significantly.
- Enhanced overall warehouse efficiency with meticulous organization and proper storage of items.
- Conducted comprehensive physical counts, ensuring accurate representation of stock levels in company records.
- Performed timely reconciliation of physical counts against system data, enabling prompt resolution of any differences detected.
- Efficiently stocked room and departments within store.
- Inspected all goods for quality and quantity.
- Reviewed daily sales reports and located discrepancies in data.
Education
Graduate Certificate - Tractor Trailer Driving School
Alliance Tractor Trailer Training Center
Arden, NCDiploma - General Studies
Dowling High School
West Des Moines, IA05.1988
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Visual merchandising
- Store maintenance
- Pricing and signage updates
- Vendor relations
- Product inventory counts
- Supplier audits
- Plan-o-gram implementation
- Stock control
- Multitasking
- Display model assembly
Timeline
Box Truck Driver
Hard Transport
06.2024 - 12.2024
Merchandiser
Shiftsmart
01.2020 - Current
Auditor
Ivueit
01.2020 - Current
Rideshare Driver
Uber
01.2020 - 01.2023
Inventory Auditor
Staples
01.2014 - 01.2020
Graduate Certificate - Tractor Trailer Driving School
Alliance Tractor Trailer Training Center
Diploma - General Studies
Dowling High School
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