Summary
Overview
Work History
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jeffrey Padilla

Acworth ,USA

Summary

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager Network Design and Engineering

Yamaha Motor USA
07.2010 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Troubleshot complex multi-vendor network service provider issues.
  • Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
  • Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Assisted with implementation and support of network monitoring tools.
  • Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
  • Enhanced security by implementing firewalls, VPNs, and access control systems.
  • Designed resilient networks to withstand unexpected events and expedite recovery.
  • Implemented WAN and LAN designs in multi-datacenter configurations.
  • Collaborated with cross-functional teams to address complex server issues, resulting in improved system stability.
  • Established strong relationships with key vendors allowing faster resolution times when escalating server hardware or software issues.
  • Successfully migrated multiple servers to new platforms without significant downtime or data loss.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Diagnosed and resolved hardware and software issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Implemented multi-factor authentication to bolster security measures for sensitive accounts within the organization.
  • Resolved technical issues related to Office 365 applications promptly, maintaining high levels of user satisfaction.
  • Collaborated with IT teams to integrate Office 365 applications into existing infrastructure seamlessly.
  • Optimized the email system by configuring Exchange Online settings, ensuring smooth email communication across the organization.
  • Assisted in company-wide migration to Office 365, minimizing disruptions and maintaining productivity during transition.
  • Performed first-level incident response and service resolution for cloud systems.
  • Evaluated new AWS services as they were released, making recommendations for adoption where appropriate to maintain a cutting-edge technology stack.
  • Performed advanced engineering in configuration, management and deployment of AWS cloud environments.
  • Maintained documentation of all cloud infrastructure changes, ensuring transparency and consistency throughout the organization''s IT landscape.
  • Provided technical support to both internal colleagues and external clients regarding their use of AWS services, fostering positive relationships built on trust and expertise.
  • Migrated legacy applications to AWS, reducing downtime and improving overall efficiency.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Task delegation
  • Staff management
  • Documentation and reporting
  • Operations management

Accomplishments

  • Achieved a $40K monthly savings through effectively phasing out older MPLS WAN circuits and implementing new SD-WAN infrastructure.
  • Have lead company wide infrastructure network re-design, implementing IPAM and DDI solution with SD-WAN architecture for 35+ sites including US, Canada and Mexico.

Certification

  • Six Sigma Certification - In progress
  • SCRUM Master Certification
  • Leading Organizations for High-Velocity Performance

Languages

Spanish
Full Professional

Timeline

Manager Network Design and Engineering

Yamaha Motor USA
07.2010 - Current
Jeffrey Padilla