Jeffrey Parker
Logistics Technician
Fort Lauderdale,FL
Summary
Dynamic professional with extensive experience in warehouse operations and supply chain optimization at Thalgo Cosmetics USA. Proven track record in reducing costs and enhancing supplier relationships through effective negotiation. Skilled in inventory management and fostering team collaboration, ensuring timely order fulfillment and high customer satisfaction. Committed to maintaining compliance and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Trividia Health Inc.
11.2019 - Current
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Handled day-to-day shipping and receiving overseeing more than 5,000 packages per day.
Private Home Health Care Provider
Self Employed
04.2018 - 11.2019
- Supported clients through emotional challenges by actively listening and providing empathetic guidance when appropriate.
- Ensured client safety, regularly monitoring their living environment and making necessary adjustments to prevent accidents or falls.
- Conducted timely assessments of vital signs including blood pressure, pulse rate, respiration, and temperature to monitor patient health.
- Assisted clients in maintaining their independence by offering support with daily activities such as bathing, dressing, and grooming.
- Recognized changes in patients' behavior or conditions that might require medical attention, intervening promptly to address concerns and prevent complications.
- Safeguarded sensitive personal information about patients while maintaining strict compliance with HIPAA regulations at all times.
- Managed household tasks such as meal preparation, cleaning, laundry, and grocery shopping to maintain a comfortable living environment for clients.
- Provided reliable transportation for clients to appointments, errands, or social outings while ensuring their safety and comfort during travel.
Warehouse Manager
Thalgo Cosmetics USA
12.2014 - 04.2018
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Promoted to Maintenance Technician
Irvington General Hospital
03.2012 - 10.2014
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Collaborated with team members to complete larger repair projects efficiently.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
Transferred to Supply Chain Technician
Irvington General Hospital
01.2010 - 03.2012
- Process all “returns to vendor” or “returns to backup stock” and deliver supplies in an accurate and timely manner
- Transport and deliver legend drugs, non-prescription drugs, contrast media and drug-containing devices
- Receive expedited deliveries, accurately key receiving into the SMART system, and deliver to appropriate department
- Receive all cross-docked items into the SMART system
- Review and maintain Min/Max for storeroom safety stock daily and place orders appropriately
- Count par level areas (POU areas) weekly according to schedule
- Ensure POU items have the appropriate barcodes
- Perform QA random checks on totes
- Rotate stock in POU areas and backup storeroom areas to ensure no items are out of date and provide assistance to personnel
- Check after-hour logs for charges and determine how to avoid reoccurrence
- Enhanced supplier relationships through regular communication, negotiation, and performance evaluations.
- Managed relationships with key suppliers, negotiating contracts that resulted in significant cost reductions and improved service levels.
- Increased on-time delivery rates with effective route planning and coordination with transportation providers.
- Improved order accuracy by conducting thorough quality checks and implementing corrective measures for discrepancies.
Dietary Aide
Irvington General Hospital
08.2008 - 01.2010
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Environmental Services Supervisor
Broward General Medical Center / Broward Health
06.2006 - 07.2008
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Enhanced employee safety through regular training sessions on hazardous material handling and disposal procedures.
- Supervised and directed daily work of team of 85 sanitation personnel.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Increased staff productivity through effective scheduling, performance evaluations, and continuous feedback.
Skills
- Supplier relationship management
- Vendor evaluation
- Warehouse operations
- Materials handling
- Supply chain optimization
- Ethical procurement
- Import and export regulations
- Procurement management
- Cost reduction
- Stock control
- Shipping and receiving
- Inventory counts
Accomplishments
- Supervised team of 85 staff members.
- Documented and resolved inventory shortages and damages which led to 99% improved results.
- Achieved cost reduction by completing new inventory program with accuracy and efficiency.
Certification
- Forklift Operator Training - 6/25
Timeline
Shipping Clerk
Trividia Health Inc.
11.2019 - Current
Private Home Health Care Provider
Self Employed
04.2018 - 11.2019
Warehouse Manager
Thalgo Cosmetics USA
12.2014 - 04.2018
Promoted to Maintenance Technician
Irvington General Hospital
03.2012 - 10.2014
Transferred to Supply Chain Technician
Irvington General Hospital
01.2010 - 03.2012
Dietary Aide
Irvington General Hospital
08.2008 - 01.2010
Environmental Services Supervisor
Broward General Medical Center / Broward Health
06.2006 - 07.2008
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