Jeffrey Peck
Summary
Dynamic professional with a proven track record in parts and service operations at Bobcat of the Rockies. Expert in furniture installation and repair, demonstrating exceptional one-on-one customer service. Achieved significant revenue growth through collaborative efforts, leveraging both hard and soft skills to exceed employer expectations and enhance safety compliance.
Overview
11
11
years of professional experience
Work History
Parts and Supplies Sale
Bobcat of the Rockies
02.2022 - 11.2024
- Assisted customers in find the right parts for their equipment to get back working in a timely manner
- Placed all parts orders for the parts counter sales team as well as orders for our service department
- Established a safe work environment, adhering to industry regulations and minimizing workplace accidents.
- Collaborated with sales team to drive revenue growth from parts and service operations.
Outside Service Technician
La-Z-Boy Furniture
02.2015 - 02.2022
- Continuously lifted and carried furniture weighing up to 350 lbs
- Ensured every customer felt that their expectations were met and documented any problems they had to communicate with management
- Provided customers with safe and prompt deliveries
- Completed on-time deliveries by choosing best and most efficient routes.
Dishwasher
Pahaska Tepee Resort
05.2014 - 10.2014
- Paid close attention to all instructions from supervisor and completed tasks on time.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
- Used sprayer to loosen food residue and enhance cleaning.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Gift Shop Cashier
The Lodge At Bryce Canyon
03.2014 - 05.2014
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed weekly sales circulars and monitored price changes.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Gathered correct information and payment for customers who required items to be shipped
Education
High School Diploma -
Great Oak High School
Temecula, CA05.2012
Skills
- Testing And Evaluation
- Furniture installation knowledge
- Furniture component repair
- One on One customer Service
- Safety and compliance
- Hand tool knowledge
- Power Tool Proficiency
- Parts programs for heavy equipment
Timeline
Parts and Supplies Sale
Bobcat of the Rockies
02.2022 - 11.2024
Outside Service Technician
La-Z-Boy Furniture
02.2015 - 02.2022
Dishwasher
Pahaska Tepee Resort
05.2014 - 10.2014
Gift Shop Cashier
The Lodge At Bryce Canyon
03.2014 - 05.2014
High School Diploma -
Great Oak High School
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