Jeffrey Perkins
Thornton,CO
Summary
Dynamic Information Technology expert with a 30-year track record in developing complex enterprise systems, processes, and policies. Skilled in leading cross-functional teams to design and execute cutting-edge IT solutions aligned with organizational objectives and industry best practices. Recognized for problem-solving prowess and seamless integration of new systems to enhance operational effectiveness. Committed to optimizing system performance, reducing operational costs, and simplifying technical processes for enhanced user experience.
Overview
15
15
years of professional experience
Work History
DevOps Specialist
Ascendion\Collabera to Huron Consulting Group | Healthcare Division
04.2021 - 07.2024
- DevOps Specialist in a department supporting solutions for an enterprise healthcare MSP
- Built CI/CD pipelines in Azure DevOps, created automation solutions, and configured monitoring endpoints and configurations. Saved an estimated 64 hours of yearly toil with one automation solution in Azure DevOps alone.
- Monitored automated build and continuous software integration process to drive build/release failure resolution. Rebuilt a suite of applications and its whole technology stack to migrate from a third-party datacenter to AWS. Developed, led, and executed a cutover plan for application stack migration.
- Led a team of engineers and customer representatives for the migration and optimization effort. The project saved a million dollars per year and drastically increased up-time and performance.
- Optimized infrastructure for manageability, scalability, cost effectiveness and efficiency. Documented build standards and architecture across environments.
- Documented software development methodologies in technical manuals used by IT personnel in future projects.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Automated deployment processes using CI/CD tools to enhance software delivery efficiency.
- Collaborated with cross-functional teams to optimize application performance and reliability in healthcare systems.
- Reduced application latency by optimizing server configurations for better resource utilization and faster response times.
- Optimized cloud infrastructure cost by analyzing resource usage and implementing effective scaling strategies.
- Streamlined the deployment process by automating tasks, reducing time and resource consumption.
- Spearheaded migration projects to shift legacy systems onto modern platforms, increasing operational efficiency and security compliance.
DevOps Manager | Infrastructure Architect
E-470 Public Highway Authority
08.2018 - 04.2021
- Promoted from Infrastructure Engineer to Architect in 2019 and again to DevOps Manager for exceptional performance in 2020. Green-fielded the organizations Azure tenancy in all of its subscriptions and defined them.
- Provided SDLC support with CI/CD pipelines in Agile/Scrum environment.
- Led and performed many of the tasks for moving from Visual Studio Team System to Azure DevOps. Managed a team of 25 developers and spearheaded technology projects from concept to completion. Assisted in recruiting, hiring and training team members.
- Achieved significant cost savings and improved organizational efficiency through new technology solutions and automation initiatives.
- Tested functional compliance of company products.
- Engineered new systems to meet security and data retention requirements.
- Built the organization’s first Kubernetes infrastructure in Azure and the accompanying repositories and pipelines in Azure DevOps for next generation lane systems.
- Solved a long-standing issue with the HPE blade servers and chassis in my first month on the job.
- Managed budget allocations for public highway projects, optimizing resource utilization and cost-effectiveness.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
IT Consultant
QSITS | BNC | Common Knowledge Technology | Muscovy Technology
02.2009 - 08.2018
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Create budgets, project proposals, and IT plans for various projects.
- Laid out a complete business continuity plan to maintain data protection in the event of a natural disaster or other cause of a long-term outage.
- Led a team of IT professionals focused on continuous improvement and project delivery.
- Managed company-level architecture, platform and data configuration processes and implementation protocols. Spearheaded innovative approaches to resource allocation and strategic planning.
- Established a documentation portal for centralized access to technology and vendor information. Increased business margins through strategic IT workflow process initiatives.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Implemented transformative processes for project management and disaster recovery.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Performed all the planning and execution of two mid-sized client location moves over the same weekend.
- Completed dozens of technology migrations.
- Drafted and socialized dozens of corporate technology policies.
- Developed dozens of different technology training programs from cybersecurity to software use.
- Technology refresh projects.
- Led IT infrastructure projects to enhance system performance and reliability.
- Implemented cloud solutions to improve data accessibility and collaboration.
- Conducted comprehensive system audits to identify vulnerabilities and recommend improvements.
- Mentored junior consultants on best practices in technology implementation and support.
- Managed client relationships, ensuring high satisfaction through effective communication and support services.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Developed clear specifications for project plans using customer requirements.
- Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Created service level agreement for IT operational functions and help desk operations.
Education
High School Diploma -
Apollo Senior High
Saint Cloud, MNSkills
- Leadership abilities
- Servant leadership
- Effective written and verbal communication
- Business strategy and leadership
- Strategic technology vision
- Process optimization skills
- Risk assessment and mitigation
- Experience with compliance standards
- IT risk assessment
- Cloud infrastructure management
- Proficient in AWS, Azure, GCP, and RackSpace
- AWS cloud solutions
- Amazon EC2 deployment expertise
- Experienced with Amazon ECS deployment
- Proficient in Amazon Elastic Container Registry
- Amazon WorkSpaces management
- Experience with AWS Step Functions
- Proficient in Amazon EBS utilization
- Skilled in managing Amazon EBS solutions
- Proficient in Amazon Elastic File System (EFS)
- Experience with Amazon RDS
- Experience with Amazon VPC
- Experience with Amazon infrastructure solutions
- Cloud firewall administration
- AWS network security
- AWS Security Hub
- AWS WAF (AWS Web Application Firewall)
- AWS Security Groups
- AWS Key Management Service (KMS)
- AWS Certificate Manager
- AWS CloudShell
- AWS Resource Groups
- AWS Storage Gateway
- AWS Transfer Family
- Active Directory Connector (AD Connector)
- Migration Services (AWS MGN, AWS SMS)
- AWS SNS
- AWS Budgets
- AWS Audit Manager
- AWS Lambda
- AWS Fargate
- AWS Auto Scaling
- Amazon S3
- Amazon FSx
- Amazon FSx for Windows File Server
- AWS Backup
- Networking and Content Delivery-
- Amazon Route 53
- Amazon API Gateway
- AWS Multi-Factor Authentication (AWS MFA)
- AWS Network Manager
- AWS Transit Gateway
- AWS ALB's
- AWS GovCloud (US)
- AWS IAM
- AWS CloudFormation
- AWS Command Line Interface (CLI)
- AWS Secrets Manager
- AWS Tools and SDKs
- Amazon CloudWatch
- Amazon Pinpoint
- AWS SQS
- AWS Cost Explorer
- AWS Organizations
- AWS Batch
- AWS Pricing Calculator
- AWS Billing
- AWS Management Console
- AWS Marketplace
- Amazon CloudFront
- Amazon CloudSearch
- Amazon Data Lifecycle Manager
- Amazon Message Delivery Service
- Cloud Services (Azure):
- API Management
- Application Gateway
- Automation
- Azure Advisor
- Azure Artifacts
- Azure Bastion
- Azure Boards
- Azure Database for MySQL
- Azure Database Migration Service
- Azure Defender
- Azure Disk Storage
- Azure DNS
- Azure Firewall
- Azure Functions
- Azure Managed Applications
- Azure Migrate
- Azure Policy
- Azure Purview
- Azure Resource Manager
- Azure Sentinel
- Azure Site Recovery
- Batch
- Container Instances
- DevOps tool integrations
- Linux Virtual Machines
- Microsoft Azure portal
- Network Watcher
- SDKs
- Service Fabric
- Storage Explorer
- Virtual Machines
- Virtual Network
- Virtual WAN
- VPN Gateway
- Windows Virtual Desktop
- App Service
- Archive Storage
- Azure Active Directory (Now EntraID)
- Azure Arc
- Azure Backup
- Azure Blob Storage
- Azure Cost Management and Billing
- Azure Database for PostgreSQL
- Azure DDoS Protection
- Azure DevOps
- Azure Files
- Azure Key Vault
- Azure Repos
- Azure Route Server
- Azure Service Health
- Azure SQL
- Cloud Shell
- Container Registry
- Key Vault
- Load Balancing
- Mobile Apps
- Notification Hubs
- Security Center
- Storage Accounts
- Traffic Manager
- Visual Studio Code
- Web Application Firewall
- Proficient in VMWare vSphere and Hyper-V
- High availability solutions design
- Systems & Scripting
- Operating Systems: Windows Server (NT to 2022), Linux (Ubuntu, RHEL, CentOS, SELinux, AWS Linux), Unix, macOS, IBM OS/2, Novell
- Scripting & Automation: Python, PowerShell, Batch, Bash, VBS, JSON, YAML, XML
- Server Infrastructure: Exchange, SharePoint & SBS (2000–2016), SQL, MySQL, MSSQL, SSRS, IIS, Apache, Tomcat, K8s, Group Policy, Active Directory, DNS, DHCP, RAS, WSUS, many, many, many others…
- Networking & Security
- Expertise in TCP/IP protocols
- Experience with various firewall technologies
- Wi-Fi segmentation and subnetting expertise
- DevOps, Automation & Monitoring
- Tools & Practices: CI/CD pipelines, Azure DevOps, CloudFormation, Jenkins, GitHub, observability tools (Splunk, Nagios, PRTG), Level Platforms, System Center, Continuum, GFI, WireShark, VSA, many, many others…
- Methodologies: Agile, Scrum, Waterfall, ITIL Framework, ITSM best practices
- Infrastructure automation
- Monitoring and logging
- Incident management
- Microservices architecture
- Database administration
- Scripting languages
- System administration
- Network fundamentals
- Containerization technologies
- Performance optimization
- API development
- Configuration management
- Security best practices
- Continuous integration
- Version control systems
- Continuous deployment
- Effective communication
- Task prioritization
- Linux operating system
- Project planning
- Performance management
- Maintenance and troubleshooting
- Windows operating system
- IT solution development
- Meeting participation
- Virtualization technologies
- Developer collaboration
- IT solution building
- Strategic project planning
- Direct server support
- Script maintenance and updates
- Release management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Self motivation
- Network configuration
- Interpersonal skills
- System testing
- System maintenance
- Troubleshooting
- Data management
- Network security
- Code debugging
- Project documentation
- Systems analysis
- Technical analysis
- Cloud computing
- Disaster recovery
- Performance tuning
- Network architecture
- Technical writing
- Virtualization
- Concept of operations (CONOP) design
- Infrastructure design
- Gather project requirements
- Security analysis
- Professionalism
- Adaptability
- Agile methodologies
- Information systems
- Information security
- Cybersecurity
- Windows 95/98/2000/XP/XP pro/nt
- Change management
- Problem-solving aptitude
- Professional demeanor
- Continuous improvement
- Written communication
- Time management abilities
- Goal setting
- Interpersonal communication
- Analytical thinking
- Client relations
- Analytical skills
Accomplishments
- Moved an entire suite of custom built, monolithic software in the healthcare industry, used by hospitals, from a poorly managed 3rd party datacenter, running on old and unreliable hardware into AWS without the aid of any institutional knowledge about that suite of software or its tech stack.
- Helped a small but growing company become more organizationally mature in their IT Operations and Cyber Security posture and practices.
- Led, architected, and built a WFH organization wide system, for hundreds of users, including an in-bound call center, in two weeks, that shipped, day one of COVID lockdown.
- Saved millions of dollars on a software re-write project by finding and implementing a technology solution that translates structured data into unstructured data.
- Created a script-based network failover solution (before the advent of IaC tools) for a multi-regional, multi-campus FinTech company. Also created a script-based BUDR system for that same company.
- Transformed the workflow processes and supporting technologies of a custom manufacturer, that brought administrative costs down by over a third.
- Created a complete enterprise Backup & Disaster Recovery solution from implementing systems, to table-top exercise, to policy, and everything in between.
- Built automated solutions that save hundreds of hours of toil per year.
Timeline
DevOps Specialist
Ascendion\Collabera to Huron Consulting Group | Healthcare Division
04.2021 - 07.2024
DevOps Manager | Infrastructure Architect
E-470 Public Highway Authority
08.2018 - 04.2021
IT Consultant
QSITS | BNC | Common Knowledge Technology | Muscovy Technology
02.2009 - 08.2018
High School Diploma -
Apollo Senior High
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