Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Peterson

Las Vegas,NV

Summary

Dynamic Senior Technician with a proven track record at Safelite Auto Glass, excelling in system installations and troubleshooting. Adept at mentoring junior staff and enhancing customer support through effective communication. Recognized for improving equipment efficiency and fostering a culture of safety and excellence in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Senior Technician

Safelite Auto Glass
08.2020 - Current
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.

Packaging Operator

Tryke Companies
10.2019 - 08.2020
  • Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
  • Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
  • Maintained a safe work environment by adhering to strict safety protocols during packaging operations.

Warehouse Manager

DDI
07.2016 - 09.2019
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.

Wing Certified Trainer

Buffalo Wild Wings
04.2014 - 08.2017
  • Facilitated cross-training opportunities for employees interested in expanding their skills beyond their current role as a Wing Certified Trainer.
  • Optimized scheduling processes to accommodate fluctuating business needs while maintaining adequate staffing levels for efficient wing production at all times.
  • Maintained thorough records of employee training progress, ensuring accurate documentation for performance evaluations and promotions consideration.
  • Promoted a culture of continuous improvement by encouraging open communication between staff members regarding challenges faced during daily operations related to wings preparation.

Education

No Degree - Physical Therapy

College of Southern Nevada
Las Vegas, NV

High School Diploma -

Cimarron-Memorial High School
Las Vegas, NV
06-2011

Skills

  • System installations
  • Electrical systems
  • Troubleshooting skills
  • Customer support
  • Hand and power tools
  • Workload management

Timeline

Senior Technician

Safelite Auto Glass
08.2020 - Current

Packaging Operator

Tryke Companies
10.2019 - 08.2020

Warehouse Manager

DDI
07.2016 - 09.2019

Wing Certified Trainer

Buffalo Wild Wings
04.2014 - 08.2017

No Degree - Physical Therapy

College of Southern Nevada

High School Diploma -

Cimarron-Memorial High School

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Jeffrey Peterson