Summary
Overview
Work History
Education
Skills
References
Work Preference
Work Availability
Timeline
GeneralManager
Jeffrey Pinkston

Jeffrey Pinkston

Customer Service
Greenwood,IN

Summary

Accomplished professional with a proven track record, adept in purchase order verification and leading teams to exceed targets. Skilled in Microsoft Office and inventory management, my strategic approach has significantly enhanced operational efficiency and customer satisfaction. Demonstrates exceptional attention to detail and a commitment to maintaining high-quality standards.

Overview

23
23
years of professional experience

Work History

Warehouse Associate

Legacy Supply Chain
Franklin, IN
01.2025 - Current
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Communicated effectively with team members on matters related to work assignments.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.

Retail Store Manager

Kure
Avon, IN
07.2020 - 10.2024
  • Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
  • Monitored and controlled costs to ensure consistent profitability.
  • Led hiring and training initiatives to maintain optimal staffing levels.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.

Inventory/ Quality Assurance Associate

Amazon LLC.
Plainfield, IN
09.2017 - 07.2020
  • Handled order fulfillment through accurate processing, packaging, and shipping.
  • Managed inventory effectively.
  • Inspected products to identify any defects and damages.

Financial Specialists

U.S. Army Reserves
Indianapolis, IN
10.2014 - 09.2017
  • Evaluated management of government budget and fund allocation.
  • Facilitated smooth payment execution for travel related service providers.
  • Managed payroll support for 200 Soldiers and 30 Department of Defense employees.

Security Manager

U.S. Army
Ft. Sill, OK
10.2012 - 10.2014
  • Coordinated efforts with different organizations to streamline intelligence operations.
  • Prepared comprehensive written reports, presentations and charts based on research, collection, and analysis of intelligence data
  • Handled processing and customer service for over 300 military personnel and DoD employees' security clearances.
  • Created security policies, programs, training modules and Standard Operating Procedures (SOPs) aligning with Department of Defense requirements.

Senior Electronics Supervisor

U.S. Army
Kaiserslautern, Germany
09.2010 - 09.2012
  • Organized shifts and task allocations for a team of 34 based on workload importance, available resources, and employee expertise.
  • Conducted regular performance reviews for a team of 28, focusing on areas of excellence and improvement.
  • Conducted training sessions on safety protocols, repair and maintenance techniques.
  • Evaluated and tested products using measurement and diagnostic devices to adjust, test, and repair equipment.

Electronic Equipment Installer

U.S Army
Ft. Bliss, TX
01.2008 - 08.2010
  • Assembled electronic systems and structural support components for advanced military missile units.
  • Analyzed schematic drawings, diagrams, and blueprints to identify material needs.
  • Adjusted and repaired electrical/electronic components to meet specifications.

Service Manager

Campbell's Pest Control
Indianapolis, IN
07.2002 - 11.2007
  • Directed workflow adjustments and enforced procedural changes across 22-member workforce to maintain operational consistency.
  • Collaborated with customers to devise actionable plans ensuring tailored solutions.
  • Trained 15 service technicians on hazardous material handling, quality improvement, employee orientation and customer service.
  • Enhanced workplace safety by performing regular safety audits.
  • Ensured accurate inventory management and adherence to proper storage protocols for incoming supplies.

Education

Associate in Science and Arts -

Lincoln Trail College
Robinson, IL
05.2013

Skills

  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Purchase order verification
  • Inventory counting
  • Order picking and processing
  • Attention to detail
  • Quality control
  • Cycle counting
  • Material handling

References

References available upon request.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefits401k matchWork from home optionPaid time offPaid sick leave

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Warehouse Associate

Legacy Supply Chain
01.2025 - Current

Retail Store Manager

Kure
07.2020 - 10.2024

Inventory/ Quality Assurance Associate

Amazon LLC.
09.2017 - 07.2020

Financial Specialists

U.S. Army Reserves
10.2014 - 09.2017

Security Manager

U.S. Army
10.2012 - 10.2014

Senior Electronics Supervisor

U.S. Army
09.2010 - 09.2012

Electronic Equipment Installer

U.S Army
01.2008 - 08.2010

Service Manager

Campbell's Pest Control
07.2002 - 11.2007

Associate in Science and Arts -

Lincoln Trail College

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