Jeffrey Plasky
Plainville
Summary
Results and guest oriented General Manager with twenty-nine years of experience in the hospitality industry managing high volume establishments including a James Beard Foundation award recipient. Primary passion/focus being on increasing profit margins and exceptional team performance. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering a high level of proficiency in profit and loss management, team building/leadership and inventory/ordering execution.
Overview
30
30
years of professional experience
Work History
General Manager
110 Grill
09.2023 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built guest and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
USS Chowder Pot IV LTD
03.2021 - 03.2023
- Managed day-to-day business operations.
- Maintained and assessed sales and expenses.
- Conducted and supervised recruitment, hiring, onboarding, contract negotiations, and scheduling.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Delivered business strategy and optimized systems and procedures to improve operational quality and team efficiency.
- Developed effective business plans to align strategic decisions with long-term objectives.
General Manager
Shady Glen Dairy Stores
01.1995 - 10.2020
- Managed complete day to day operations.
- Maintained and assessed record of income and expenses to promote ultimate profitability.
- Oversaw and executed ordering of inventory including menu items, instruments, paper product, janitorial necessities, and cooking/kitchen appliances.
- Ensured compliance with local, state and federal regulations for food handling and sanitation standards.
- Coordinated and implemented process of recruitment, hiring, onboarding, and scheduling.
- Supervised and motivated all team members to ensure positive employee and customer experiences.
Education
Criminology
Central Connecticut State University
New Britain, CTCriminal Justice
Manchester Community College
Manchester, CTHigh School Diploma -
Manchester High School
Manchester, CT06.1996
Skills
- Adaptability
- Conflict Resolution
- Creativity
- Guest Relations
- Team Leadership
- Verbal Communication
Timeline
General Manager
110 Grill
09.2023 - 10.2024
General Manager
USS Chowder Pot IV LTD
03.2021 - 03.2023
General Manager
Shady Glen Dairy Stores
01.1995 - 10.2020
Criminology
Central Connecticut State University
Criminal Justice
Manchester Community College
High School Diploma -
Manchester High School