Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
References
Timeline
Generic

Jeffrey Proctor

Sleep Medicine
Pottsboro,TX

Summary

Managed Northern Texas Territory for Durable Medical Equipment Company, achieving double-digit growth during challenging market conditions. Established expertise as a referral source for respiratory and sleep needs among medical providers. Recognized for high productivity and efficient task completion, specializing in operational strategy, team leadership, and financial oversight. Proven ability to deliver innovative solutions and drive company growth through effective communication and stakeholder engagement.

Overview

19
19
years of professional experience

Work History

Director of Sleep Services

Axxess Medical Supply
Gainesville, TX
03.2024 - Current
  • Developed strategic plans to enhance company growth and operational efficiency.
  • Analyzed market trends to inform business strategies and decision-making processes.
  • Directed daily operations, ensuring compliance with applicable laws and regulations.
  • Championed organizational change initiatives to foster innovation and adaptability.
  • Facilitated training sessions to improve staff skills and knowledge retention.
  • Established relationships with vendors to secure favorable terms for materials or services.
  • Created detailed project plans outlining timelines, goals, and budgets.
  • Led change management efforts to adapt to market shifts and organizational needs.

Physician Sleep Advisor

Blackstone Medical Services
Denton , TX
09.2022 - 03.2024
  • Collaborated with healthcare teams to develop comprehensive treatment plans for patients.
  • Educated patients about health conditions, preventive measures, and treatment options.
  • Managed medical records to ensure compliance with healthcare regulations and maintain HIPAA standards.
  • Supervised junior staff while providing mentorship on clinical best practices.
  • Participated in continuing education programs to remain updated on medical advancements.
  • Referred patients to specialists for advanced treatment when necessary.
  • Communicated effectively with colleagues and other healthcare providers to coordinate patient care.
  • Maintained patient confidentiality and secure data handling in accordance with HIPAA guidelines.

Territory Manager Northern Texas

Healthline Medical Equipment, Inc.
Denton, TX
10.2016 - 09.2022
  • Achieved double-digit growth in Northern Texas territory for durable medical equipment despite market challenges.
  • Established expertise as a referral source for respiratory and sleep needs among healthcare providers.
  • Developed and executed targeted sales strategies to enhance revenue and market penetration.
  • Cultivated strong relationships with healthcare providers, vendors, and distributors to drive business development.
  • Conducted comprehensive market analysis to identify and capitalize on growth opportunities.
  • Implemented promotional strategies that significantly increased brand awareness within the territory.
  • Monitored competitor activities to refine sales tactics and maintain competitive advantage.
  • Provided training and support to team members on product knowledge and sales techniques.

Hospital and Community Liaison

UHS Inc
Denton, TX
01.2014 - 01.2015
  • Achieved lateral promotion within UHS System, doubling hospital bed capacity from 52 to 104.
  • Expanded services by introducing multiple new programs for children and active duty military.
  • Developed Hospital and Community Liaison position to cover all of DFW and surrounding areas.
  • Educated emergency rooms, urgent care facilities, and clinics on new healthcare initiatives.
  • Acted as Interim Director of Business Development, overseeing daily census and budget decisions.
  • Organized health education workshops to promote community wellness initiatives.
  • Cultivated partnerships with local organizations to enhance service delivery and community engagement.

Business Development Liaison

UHS Inc
Denton, TX
01.2013 - 01.2014
  • Relocated from Colorado to collaborate with CEO Jason Toalson and Director of Business Development Abby Arellano at Mayhill.
  • Developed and maintained marketing territory across three counties for adult and geriatric populations, including skilled nursing and assisted living facilities.
  • Increased phone referrals to intake department by managing territory effectively, achieving budget targets for first time in two years.
  • Managed relationships with facilities to ensure effective referrals aligned with hospital certification standards.
  • Implemented business development strategies through Chamber memberships and attendance at community events.
  • Scheduled and executed 'Lunch and Learn' events for primary care and mental health providers.

Director of Clinic Relations

WESTERN SLEEP MEDICINE
Cheyenne, WY
01.2012 - 01.2013
  • Directed clinical operations and managed staff for sleep medicine services, ensuring quality and compliance.
  • Increased sleep medicine referrals and brand recognition by 40% across 13 regions.
  • Developed strategies to improve patient care and service delivery, fostering team collaboration.
  • Cut vendor costs by over 20% through strategic supplier changes and purchasing improvements.
  • Managed two independent and 11 Critical Access Sleep laboratories, overseeing all ResMed equipment.
  • Coordinated sleep study referrals and collaborated with DME companies for effective therapy.
  • Created databases to track provider orders and gratitude deliveries efficiently.
  • Negotiated contracts with vendors to optimize resource allocation and enhance profit margins.

Patient Care Coordinator

PACIFIC PULMONARY SERVICES
Cheyenne, WY
01.2011 - 01.2012
  • Developed and nurtured relationships with doctors, hospitals, and insurance providers across Wyoming, Colorado, and Nebraska.
  • Coordinated patient scheduling for pulmonary care services to optimize appointment flow.
  • Communicated treatment plans and follow-up procedures effectively to patients.
  • Collaborated with healthcare providers to facilitate seamless patient care transitions.
  • Maintained accurate patient records in electronic health systems for compliance.
  • Assisted patients in understanding insurance benefits and available coverage options.
  • Monitored patient inquiries and resolved concerns promptly to enhance satisfaction.
  • Scheduled overnight oximetry tests daily through phone appointments and referrals.

Owner / Vice President

ENTERTAINMENT SALES SOLUTIONS
01.2007 - 01.2010
  • Led as integral sales consultant for nine dinner theaters spread across five states, selling business to business corporate and intermission sponsorships.
  • Delivered direct response program specifically for dinner theaters nationwide.
  • Sold all openings, collecting money for promotions, while delivering proper tax payments and scheduling deliveries.
  • Produced $100K in business annually, creating all leads and schedule sales presentation.
  • Developed live ads for promotion, tracking weekly results.
  • Coached, mentored and developed Theater and Business Owner clients, delivering income and original promises.

Education

Bachelor of Arts - History

Principia College
Elsah, IL

Skills

  • Management and leadership
  • Retail sales and B2B sales
  • Business development and market analysis
  • Quality management and assurance
  • Facilities and operations management
  • Project planning and coordination
  • Change management and process improvement
  • Strategic planning and budgeting
  • Customer relationship management
  • Effective communication skills
  • Negotiation and conflict resolution
  • Crisis management and decision-making
  • Cross-functional team leadership
  • Staff development and hiring strategies
  • Industry knowledge and innovation management

Additional Information

  • Areas of Expertise
  • Business Development
  • Relationship Management
  • Organization Leadership
  • Corporate Training Development
  • Budgeting
  • Forecasting / Review
  • Quality Assurance
  • Process Improvement
  • Profit Growth
  • Strategic Planning
  • Project Management
  • Resource Planning
  • Team Building
  • Cost Cutting Initiatives
  • Cost / Benefit Analysis

Affiliations

  • Created Not for Profit that helped Seniors and Single Parents
  • Created skill seminars for youth to gain more real world experience
  • Youth Coach and Mentor

References

References available upon request.

Timeline

Director of Sleep Services

Axxess Medical Supply
03.2024 - Current

Physician Sleep Advisor

Blackstone Medical Services
09.2022 - 03.2024

Territory Manager Northern Texas

Healthline Medical Equipment, Inc.
10.2016 - 09.2022

Hospital and Community Liaison

UHS Inc
01.2014 - 01.2015

Business Development Liaison

UHS Inc
01.2013 - 01.2014

Director of Clinic Relations

WESTERN SLEEP MEDICINE
01.2012 - 01.2013

Patient Care Coordinator

PACIFIC PULMONARY SERVICES
01.2011 - 01.2012

Owner / Vice President

ENTERTAINMENT SALES SOLUTIONS
01.2007 - 01.2010

Bachelor of Arts - History

Principia College