Summary
Overview
Work History
Skills
References
Languages
Personal Information
Timeline
Generic

Jeffrey Ramirez

North Hollywood,US

Summary

Compassionate Behavioral Therapist with experience in implementing behavior reduction plans and skill acquisition programs. Strengths include individualized treatment planning, data collection, analysis, and interpretation to inform therapeutic decisions. Proven ability to collaborate effectively within multi-disciplinary teams and drive positive change for clients with diverse needs.

Overview

18
18
years of professional experience

Work History

Behavioral Therapist

Autism Learning Partner
Monrovia
03.2025 - Current
  • Implemented individualized therapy plans, leading to noticeable improvements in clients' communication skills and social interactions.
  • Coordinated with families and educators to ensure consistent support, strengthening the therapeutic process and client outcomes.
  • Monitored progress through data collection and analysis, adjusting strategies to achieve measurable gains in client development.
  • Developed creative play-based interventions, improving engagement levels and facilitating meaningful learning experiences.

Summer Trails Enhancement Program (STEP)

City Of Burbank
Burbank
01.2024 - 08.2024
  • Led trail projects, enhancing access and user experience.
  • Implemented sustainable practices, ensuring safety.
  • Managed diverse teams, achieving project milestones.
  • Developed eco-friendly solutions for trail challenges.
  • Coordinated community volunteers, maximizing impact.

Associate Assistant

Northwestern Mutual
Los Angeles
06.2023 - 08.2024
  • Assisted in client onboarding processes, enhancing experience and ensuring timely documentation for over 50 new accounts.
  • Worked closely with financial advisors to prepare personalized client presentations, leading to improved engagement and customer satisfaction.
  • Maintained accurate records of client interactions and financial data, supporting compliance and facilitating informed decision-making.
  • Analyzed client feedback to identify service gaps, implementing strategic improvements that resulted in noticeable gains in client retention.
  • Demonstrated strong interpersonal skills, fostering positive relationships with clients and team members to create a collaborative work environment.
  • Facilitated onboarding processes for new clients, ensuring a seamless transition and enhancing overall satisfaction.

Internal Solutions Consultant & Sales

AT&T
SOCal
09.2019 - 06.2023
  • Collaborate with teams to enhance workflow efficiency, boosting client satisfaction.
  • Identify client needs and offer tailored solutions, achieving measurable revenue growth.
  • Analyze market trends to provide strategic insights for data-driven decisions.
  • Drive sales growth through strategic consultations, fostering long-term partnerships.
  • Consistently exceed targets, demonstrating strong problem-solving and analytical skills.
  • Spearheaded the development of a digital tool for client needs assessment, reducing response times and significantly boosting conversion rates.
  • Cultivated strong client relationships through active listening and personalized support, fostering loyalty and long-term partnerships.

Personal Banker

Wells Fargo
North Hollywood
01.2011 - 02.2019
  • Advised clients on financial products, boosting satisfaction and retention.
  • Executed banking transactions with precision, ensuring compliance.
  • Provided strategic financial advice, enhancing client decision-making.
  • Collaborated to streamline processes, increasing branch efficiency.
  • Mentored junior bankers, elevating team performance and client satisfaction.
  • Facilitated team workshops to refine banking processes, achieving substantial improvements in service delivery and operational efficiency.
  • Delivered personalized financial guidance, empowering clients to make informed decisions and positively impacting their financial stability.
  • Fostered a culture of teamwork by mentoring new staff, enhancing service quality and contributing to a high-performing branch environment.
  • Enhanced client onboarding processes, significantly reducing wait times and ensuring a seamless experience for new customers.

Crew Member

Trader Joes
Toluca Lake
08.2007 - 01.2011
  • Assisted customers, boosting satisfaction and enhancing shopping experience.
  • Managed inventory, ensuring shelves remained stocked and organized.
  • Collaborated with team, maintaining store cleanliness and efficiency.
  • Trained new employees on procedures, fostering a cohesive team environment.
  • Coordinated with team members to uphold store cleanliness and organization, fostering a pleasant shopping atmosphere and boosting customer retention.
  • Implemented effective training programs for new hires, ensuring adherence to store procedures and enhancing team productivity.
  • Promoted a positive team culture through open communication and support, contributing to a cohesive and motivated work environment.

Skills

  • Project managementrapy
  • Play-based interventions
  • Family coordination
  • Behavioral analysis
  • Data collection
  • Client relationship management
  • Project Management
  • Sales
  • Customer Service
  • Financial Analysis
  • Problem Solving
  • Team Collaboration
  • Customer Experience
  • Time Management
  • Risk Assessment
  • Data Entry
  • Market Analysis
  • Brand Development
  • Regulatory Compliance

References

  • Jesus Garcia, jesus.x.garcia@nm.com, 8186060620
  • Elias Uribe, 8182385021
  • Driscana Escalante, 5599721741
  • Shahin Sales, 8182921030

Languages

  • English
  • Spanish

Personal Information

Title: Administrative Associate

Timeline

Behavioral Therapist

Autism Learning Partner
03.2025 - Current

Summer Trails Enhancement Program (STEP)

City Of Burbank
01.2024 - 08.2024

Associate Assistant

Northwestern Mutual
06.2023 - 08.2024

Internal Solutions Consultant & Sales

AT&T
09.2019 - 06.2023

Personal Banker

Wells Fargo
01.2011 - 02.2019

Crew Member

Trader Joes
08.2007 - 01.2011

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Jeffrey Ramirez