Jeffrey Reed
Bethpage,TENNESSEE
Summary
Highly-motivated Automatic Technician Wired to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Automatic Door Technician
Mccarthy Jones And Woodard
Nashville, TN
03.2023 - Current
- Performed troubleshooting and repair of door hardware, including hinges, locks, closers and other related components.
- Installed new doors and frames in accordance with relevant building codes.
- Assisted with the fabrication of custom-made doors to fit specific spaces.
- Inspected door systems for proper alignment and functionality.
- Utilized specialized tools such as jigsaws, sawsall blades, wrenches and drills when performing repairs.
- Maintained accurate records of work performed on each job site including details about materials used and labor hours required for completion.
- Inspected existing glazing to determine the need for repair or replacement.
- Applied sealants to glass edges to secure them in place.
- Assisted with the development of new procedures for daily operations. Related to automatics
- Collaborated with senior management to ensure successful implementation of projects.
Salesman
Absolute Flooring
Gallatin, TN
12.2022 - 03.2023
- Greeted customers and provided product information to assist in their selection process.
- Assisted customers with pricing and ordering of flooring products.
- Ensured that all merchandise was properly displayed according to company guidelines.
- Coordinated delivery and installation services for flooring products.
- Reviewed contracts for accuracy prior to finalizing sales transactions with customers.
- Employed persuasive communication skills to engage customers and overcome objections.
Automatic Service Technician
Stanley Black & Decker
Nashville, TN
03.2021 - 12.2022
- Provided technical support to customers and technicians over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Provided excellent customer service to clients inquiring about door sales.
- Conducted research on new products and services related to door sales.
- Followed up with existing customers regarding their satisfaction with door sales purchases.
- Maintained accurate records of all work performed on each job site including details about materials used and labor hours required for completion.
- Completed paperwork associated with each job in a timely manner.
- Responded promptly to emergency service calls from customers.
- Took accurate measurements and estimated materials and time for each job.
Access Control Technician
Eye in the Sky
Nashville, TN
09.2020 - 03.2021
- Installed, configured and maintained access control systems such as card readers, door locks and CCTV surveillance cameras.
- Performed troubleshooting to diagnose and resolve complex access control system issues.
- Provided technical support to end users related to access control systems and hardware components.
- Conducted periodic inspections on all access control equipment to ensure proper functioning.
- Interpreted blueprints and schematics related to installation of new access control hardware components.
Owner
Door Guy Inc
Bethpage, TN
04.2019 - 08.2020
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Developed policies and procedures for the organization.
- Ensured compliance with local, state, and federal regulations.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products.
- Preformed installation/service to automatic sliding, swinging, and folding doors.
- Preformed installations of stand alone access systems for clients.
Lead Automatic Technician
Isenhour Door
Nashville, TN
04.2016 - 11.2018
- Coordinated the delivery of products or services to customers in a timely manner.
- Utilized software programs such as Comsense, for writing quotes, Sales Orders, work orders, and replenishment of stock.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Performed troubleshooting and repair of door hardware, including hinges, locks, closers and other related components.
- Installed new doors and frames in accordance with relevant building codes.
- Assisted with the fabrication of custom-made doors to fit specific spaces.
- Conducted regular maintenance checks on existing doors and hardware to ensure safe operation.
- Repaired damaged doors by replacing sections or adding additional bracing as necessary.
- Tested newly installed systems for accuracy and compliance with applicable safety standards.
- Provided technical support to customers regarding installation, inspection, maintenance and repair of their doors.
Automatic Door Technician
Automatic Doors and Access
Nashville, TN
01.2015 - 03.2016
- Followed detailed instructions for complex repairs involving multiple components or systems.
- Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
- Assisted with the fabrication of custom-made auto operators to fit specific spaces.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Resolved complex technical issues with minimal supervision from senior technicians.
Automatic Door Technician
Specialty Entrance Technologies
Urbana, IN
01.2014 - 11.2015
- Replaced worn or broken parts as needed to restore full operation of the system.
- Adjusted door systems to meet customer specifications such as closing force, speed control and latching speed.
- Tested newly installed systems for accuracy and compliance with applicable safety standards.
- Troubleshot systems to find root causes of problems and determine repair needs.
- Ran wiring, adjusted door and calibrated to set up.
Education
High School Diploma -
Station Camp High
Gallatin, TN12-2012
Some College (No Degree) - Automotive Mechanics
Tennessee College of Applied Technology - Hartsville
Hartsville, TNSkills
- Mechanical Aptitude
- Access Control Systems
- Quality Control Procedures
- OSHA Compliance
- Electrical Wiring
- Emergency Repairs
- Power Tool Operation
- Adaptability
- Parts Fabrication
- Preventive Maintenance
- Diagnosing Problems
- Organizational Skills
- Attention to Detail
- Excellent Communication
- Multitasking
- Goal Setting
- AAADM Certified (swing fold & Sliding) as well as (revolving door)
Accomplishments
- SERVE award @ the cook and boardman group
Certification
IsenhourComsense
- AAADM Certified (both)
- Basic Masterkeying
- How to conduct a keying conference
- Small format interchangable core: Basics and servicing
- Boon Edam revolver Certification
- HASP 3 Certification (Hager and Salto)
- 13 Dorma certifications related to manual and electrified hardware
References
References available upon request.
Timeline
Automatic Door Technician
Mccarthy Jones And Woodard
03.2023 - Current
Salesman
Absolute Flooring
12.2022 - 03.2023
Automatic Service Technician
Stanley Black & Decker
03.2021 - 12.2022
Access Control Technician
Eye in the Sky
09.2020 - 03.2021
Owner
Door Guy Inc
04.2019 - 08.2020
Lead Automatic Technician
Isenhour Door
04.2016 - 11.2018
Automatic Door Technician
Automatic Doors and Access
01.2015 - 03.2016
Automatic Door Technician
Specialty Entrance Technologies
01.2014 - 11.2015
High School Diploma -
Station Camp High
Some College (No Degree) - Automotive Mechanics
Tennessee College of Applied Technology - Hartsville
IsenhourComsense
- AAADM Certified (both)
- Basic Masterkeying
- How to conduct a keying conference
- Small format interchangable core: Basics and servicing
- Boon Edam revolver Certification
- HASP 3 Certification (Hager and Salto)
- 13 Dorma certifications related to manual and electrified hardware
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