Jeffrey Reyes
Data Analyst | Business Analyst | Process Improvement Specialist
St. Cloud,FL
Summary
Detail-focused Data Analyst experienced in data warehousing, process validation, and business needs analysis. Proven ability to translate customer requirements into actionable project plans. Strong collaborator with a track record of meeting needs, improving processes, and exceeding requirements in team environments.
Certification
Google Data Analytics
Overview
12
12
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
2
2
Languages
Work History
Quality Control Associate
Amazon
Orlando, FL
09.2022 - Current
- Boosted order fulfillment efficiency by 15% through precise task prioritization and meeting tight deadlines, driving improved customer satisfaction and increased productivity.
- Maintained 98% inventory accuracy by recording and monitoring levels using computer systems, optimizing operational efficiency and reducing stock discrepancies.
- Performed quality assurance audits, resolving an average of 10 weekly inventory discrepancies through meticulous investigation and prompt corrective actions, ensuring accurate inventory records.
Correction Officer
NYSDOCCS
Ossining, NY
06.2016 - 08.2022
- Managed daily disciplinary reports on a state-wide network, ensuring precise documentation for an average of 50 reports per day, promoting adherence to policies and maintaining accurate records.
- Maintained facility security by conducting detailed inspections, preventing prisoner escapes and maintaining a 0% escape rate.
- Interacted effectively with staff, offenders, and the public, resolving an average of 20 security-related incidents per month.
Ground Radio Repair Technician
United States Marine Corps.
Twentynine Palms, CA
12.2011 - 05.2016
- Drafted intricate technical documentation, reference guides, and equipment integration work instructions for ground radio equipment, resulting in a 30% reduction in equipment setup time.
- Examined and repaired malfunctioning radio equipment, resolving an average of 15 technical issues per week and ensuring 100% operational readiness.
- Overhauled radio equipment on-site and in the shop across 4 military bases, contributing to a 20% decrease in equipment downtime.
Education
Bachelor of Arts - Criminal Justice
Dominican College of Blauvelt
Orangeburg, NY 08.2013 - 05.2016
Skills
SQL
MS Office
Tableau
Technical Equipment Inspection
Strategic Planning
Business Process Mapping
Data Visualization
Predictive Modeling
Problem Solving
Data Cleaning
Timeline
Google Data Analytics
05-2023
Google IT Support
05-2023
Six Sigma White Belt
02-2023
Quality Control Associate
Amazon
09.2022 - Current
Correction Officer
NYSDOCCS
06.2016 - 08.2022
Bachelor of Arts - Criminal Justice
Dominican College of Blauvelt
08.2013 - 05.2016
Ground Radio Repair Technician
United States Marine Corps.
12.2011 - 05.2016