Summary
Certification
Overview
Work History
Education
Skills
Timeline
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Jeffrey Reyes

Data Analyst | Business Analyst | Process Improvement Specialist
St. Cloud,FL

Summary

Detail-focused Data Analyst experienced in data warehousing, process validation, and business needs analysis. Proven ability to translate customer requirements into actionable project plans. Strong collaborator with a track record of meeting needs, improving processes, and exceeding requirements in team environments.

Certification

Google Data Analytics

Overview

12
12
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
2
2
Languages

Work History

Quality Control Associate

Amazon
Orlando, FL
09.2022 - Current
  • Boosted order fulfillment efficiency by 15% through precise task prioritization and meeting tight deadlines, driving improved customer satisfaction and increased productivity.
  • Maintained 98% inventory accuracy by recording and monitoring levels using computer systems, optimizing operational efficiency and reducing stock discrepancies.
  • Performed quality assurance audits, resolving an average of 10 weekly inventory discrepancies through meticulous investigation and prompt corrective actions, ensuring accurate inventory records.

Correction Officer

NYSDOCCS
Ossining, NY
06.2016 - 08.2022
  • Managed daily disciplinary reports on a state-wide network, ensuring precise documentation for an average of 50 reports per day, promoting adherence to policies and maintaining accurate records.
  • Maintained facility security by conducting detailed inspections, preventing prisoner escapes and maintaining a 0% escape rate.
  • Interacted effectively with staff, offenders, and the public, resolving an average of 20 security-related incidents per month.

Ground Radio Repair Technician

United States Marine Corps.
Twentynine Palms, CA
12.2011 - 05.2016
  • Drafted intricate technical documentation, reference guides, and equipment integration work instructions for ground radio equipment, resulting in a 30% reduction in equipment setup time.
  • Examined and repaired malfunctioning radio equipment, resolving an average of 15 technical issues per week and ensuring 100% operational readiness.
  • Overhauled radio equipment on-site and in the shop across 4 military bases, contributing to a 20% decrease in equipment downtime.

Education

Bachelor of Arts - Criminal Justice

Dominican College of Blauvelt
Orangeburg, NY
08.2013 - 05.2016

Skills

SQL

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Timeline

Google Data Analytics

05-2023

Google IT Support

05-2023

Six Sigma White Belt

02-2023

Quality Control Associate

Amazon
09.2022 - Current

Correction Officer

NYSDOCCS
06.2016 - 08.2022

Bachelor of Arts - Criminal Justice

Dominican College of Blauvelt
08.2013 - 05.2016

Ground Radio Repair Technician

United States Marine Corps.
12.2011 - 05.2016

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Jeffrey ReyesData Analyst | Business Analyst | Process Improvement Specialist