Jeffrey Rodriguez
Summary
Experienced and dedicated professional with a strong focus on client satisfaction. Boasts a proven track record of over three successful years in personal injury law. Demonstrates a dynamic approach and effectively applies expertise in legal process knowledge and client communication within fast-paced business environments.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Law Offices of Daniel Kim
08.2022 - Current
- Maintain positive client relations by addressing problems head-on and implementing successful corrective actions.
- Mentor junior staff members in their professional development by offering guidance/support with their assigned cases.
- Review and assign cases to department case assistants.
- Ensure medical treatments for department cases are maximized to demand for insurance policy limits.
- Assist in generating performance reports and analyzing case statistics for management.
Case Assistant
Law Offices of Daniel Kim
08.2021 - 08.2022
- Maintained client confidentiality at all times, preserving trust and upholding ethical standards within the firm.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Increased efficiency in case management through diligent attention to detail and thorough recordkeeping.
Internet Sales Specialist
Honda Dealership
03.2016 - 12.2018
- Increased online sales revenue by developing and executing effective internet marketing strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Provided exceptional customer service through prompt communication via phone, email, and live chat support, resolving issues efficiently.
- Increased customer satisfaction with timely response to inquiries and providing accurate product information.
Education
Paralegal Certification -
University of California Irvine - Division of Continuing Education
Irvine, CA12.2024
Bachelor of Arts - Political Science
California State University Channel Islands
Camarillo, CA12.2020
Skills
- Thrives in team collaboration to achieve goals
- Problem-Solving
- Exceptionally detail oriented
- Microsoft Office expertise
- Fluent in both English and Spanish
- Multitasking Abilities
Accomplishments
- Orange County Paralegals Association- Scholarship Award Date: October 23, 2024
- Orange County Paralegals Association- Educational Conference Date: September 21, 2024
Timeline
Assistant Manager
Law Offices of Daniel Kim
08.2022 - Current
Case Assistant
Law Offices of Daniel Kim
08.2021 - 08.2022
Internet Sales Specialist
Honda Dealership
03.2016 - 12.2018
Paralegal Certification -
University of California Irvine - Division of Continuing Education
Bachelor of Arts - Political Science
California State University Channel Islands
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