Summary
Overview
Work History
Education
Skills
Skills
Timeline
GeneralManager

Jeffrey Romanelli

Largo,FL

Summary

Forward-thinking Senior Manager adept at managing teams of 200 employees. Imparts clear vision to guide cohesive, high-performing teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Overview

14
14
years of professional experience

Work History

General Manager

SunPubs
02.2022 - Current
  • Filled General Manager role at Caddy's Johns Pass and Caddy's Indian Shores
  • Managed budget implementations, employee reviews, training, and schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Created incentive programs for staff to drive sales, increase positive guest reviews, and promote excellent service.
  • Facilitated seamless onboarding experiences for new hires, increasing employee retention rates.

Senior Manager

The Cheesecake Factory
06.2018 - 02.2022
  • First worked in Charlotte NC. That restaurant sold 12 to 14 million dollars per year.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Motivated and lead staff towards achieving all sales targets through teamwork and execution.
  • Oversaw reporting functions to executive leadership.
  • Collaborated with vendors, suppliers and transport carriers.
  • Supervised and managed product-related communication to achieve messaging accuracy and product correctness.
  • Updated system information, making appropriate changes to documentation.
  • Managed inventory, production, workflow and distribution, analyzing each stage of product life cycle and recommending improvements to streamline processes.
  • Monitored and controlled inventory, encompassing daily production, workflow and distribution.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Restaurant Team Member

The Cheesecake Factory
06.2012 - 06.2018
  • Held two different team member positions before in my first 6 years. Baker and Server
  • Greeted guests pleasantly and answered menu questions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.

Supervisor

Chik-Fil-A
08.2010 - 05.2012
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Bachelor of Science - Public Health

University of North Florida
Jacksonville, Fl
08.2015

Skills

  • Cross-Functional Team Leadership
  • Business Performance Management
  • Troubleshooting and Problem Resolution
  • Health and Safety Regulations
  • Scheduling and Coordinating
  • Customer Service
  • Managing on Boarding
  • Administration and Reporting
  • Employee Coaching and Motivation
  • Quality Standards

Skills

  • Cross-Functional Team Leadership
  • Business Performance Management
  • Troubleshooting and Problem Resolution
  • Health and Safety Regulations
  • Scheduling and Coordinating
  • Customer Service
  • Managing on Boarding
  • Administration and Reporting
  • Employee Coaching and Motivation
  • Quality Standards

Timeline

General Manager

SunPubs
02.2022 - Current

Senior Manager

The Cheesecake Factory
06.2018 - 02.2022

Restaurant Team Member

The Cheesecake Factory
06.2012 - 06.2018

Supervisor

Chik-Fil-A
08.2010 - 05.2012

Bachelor of Science - Public Health

University of North Florida

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Jeffrey Romanelli