Summary
Overview
Work History
Skills
Timeline
Generic

JEFFREY ROSE

Rego Park

Summary

To increase repeat business and referrals for your company by attending to your customers' needs with respect, courtesy and professionalism.

Overview

28
28
years of professional experience

Work History

Paralegal

Legal Aid Society
New York
02.2015 - Current
  • Conduct legal research and draft legal documents, briefs, and correspondence for attorneys
  • Interview clients and witnesses to gather case information and prepare detailed case summaries
  • Assist with trial preparation including organizing exhibits, preparing witness lists, and coordinating depositions
  • Maintain case files and databases, ensuring all documentation is properly organized and accessible
  • Prepare and file court documents, motions, and pleadings with various courts and administrative agencies

Sales Support Associate

JCPenney
Queens Center Mall
10.2011 - 02.2015
  • Resolved customer issues and inquiries with professionalism and efficiency
  • Repriced watches and fine jewelry according to company standards
  • Logged and tracked jewelry and watch repairs to ensure timely completion
  • Solicited credit applications to increase store revenue
  • Operated cash registers, including opening and closing procedures
  • Managed daily stock replenishment to maintain inventory levels

Aircraft Load Agent

Delta Air Lines
New York
10.2007 - 09.2011
  • Promoted from customer service agent to aircraft load agent in March 2008
  • Interacted with customers to resolve complaints and solve operational problems
  • Utilized Delta Air Lines proprietary database to facilitate deployment of 80-100 personnel
  • Collaborated with supervisors to coordinate schedules and improve efficiency
  • Improved station safety and on-time performance through daily conference call briefings
  • Managed daily cleanup operations of T3 and T2 bag room areas
  • Oversaw aircraft weight and balance, load planning, and aircraft loading/unloading operations
  • Communicated with flight deck crew and passenger service staff to ensure accurate record keeping

Painter

Rock & Roll Painting, Inc
Portland
10.2001 - 08.2007
  • Painted residential and commercial interiors and exteriors for customer base obtained entirely through referrals
  • Met with potential and existing clients to estimate project costs and negotiate contract adjustments
  • Established project timelines and deadlines for residential and commercial painting projects
  • Built strong client relationships resulting in 100% referral-based business growth

Ramp Agent

United Airlines
Los Angeles
06.1997 - 09.2001
  • Operated designated ground support equipment to safely load and unload aircraft
  • Used United's proprietary systems to enter and retrieve cargo location information
  • Ensured proper handling of freight and baggage according to airline safety protocols

Skills

  • Communication: Excellent written and verbal communication skills with ability to interface effectively with customers, co-workers, and management
  • Problem Solving: Proven track record of resolving customer complaints and operational challenges
  • Technology: Proficient in basic computer applications and internet navigation
  • Education: High School Diploma, Hillcrest High School, Jamaica, NY
  • Physical Requirements: Physically strong, able to stand for extended periods and lift up to 75 lbs

Timeline

Paralegal

Legal Aid Society
02.2015 - Current

Sales Support Associate

JCPenney
10.2011 - 02.2015

Aircraft Load Agent

Delta Air Lines
10.2007 - 09.2011

Painter

Rock & Roll Painting, Inc
10.2001 - 08.2007

Ramp Agent

United Airlines
06.1997 - 09.2001

Similar Profiles

CREATE PROFILE
JEFFREY ROSE