Jeffrey ross
frederick,MD
Summary
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.
Overview
8
8
years of professional experience
Work History
Parts Counter Person
NAPA Auto Parts - Genuine Parts
Frederick, MD
02.2023 - 12.2023
- Verified stock to ensure accuracy of inventory records.
- Researched parts availability, pricing and delivery times.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Provided technical advice regarding parts and accessories.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Parts Counter Sales Person (Marine/RV)
Holly Acres Rv And Marine
Woodbridge, VA
06.2022 - 02.2023
- Monitored stock levels regularly to ensure adequate supply of parts in store.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality.
- Answered phone calls and emails from customers inquiring about parts availability.
- Processed orders and invoices accurately and efficiently.
- Kept up-to-date records of all sales transactions using computer software systems.
Automotive Technician
Mercedes-Benz of Arlington
Arlington, VA
07.2015 - 01.2017
- Inspected vehicle engines and other components to identify potential issues.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Attended technical training courses when available to increase knowledge base.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Education
High School Diploma -
C.D. Hylton High School
Woodbridge, VA06-2007
Skills
- Goal Setting
- Promotional planning
- Forklift Operation
- Coordinating paperwork
- Purchasing oversight
- Staff Training
- Invoice Processing
- Stock control
Timeline
Parts Counter Person
NAPA Auto Parts - Genuine Parts
02.2023 - 12.2023
Parts Counter Sales Person (Marine/RV)
Holly Acres Rv And Marine
06.2022 - 02.2023
Automotive Technician
Mercedes-Benz of Arlington
07.2015 - 01.2017
High School Diploma -
C.D. Hylton High School