Jeffrey Royalty
Twin Falls,ID
Summary
Hardworking and enthusiastic Lead trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
10
10
years of professional experience
Work History
Retail Lead
ST. LUKES
11.2021 - Current
- Increased customer satisfaction by implementing personalized shopping experiences for valued clients.
- Streamlined inventory management processes to reduce overhead costs and improve product availability.
- Enhanced store layout, creating an inviting atmosphere that encouraged customers to spend more time browsing merchandise.
- Trained and mentored new employees, contributing to a positive work environment and increased staff retention rates.
- Managed daily operations, ensuring the smooth running of all in-store departments and maintaining high levels of customer service.
Supervisor
LA CASTIA
08.2013 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
BED LINER TECHNICIAN
MiddleKuaff
08.2016 - 07.2021
- Streamlined operational processes for improved liner performance and reduced downtime.
- Prep, Scuff, and tape truck beds before the application process
- Developed comprehensive training materials, ensuring consistent quality across all liners.
- Demonstrated excellent communication skills to effectively explain complex concepts regarding liners to non-technical stakeholders.
- Maintain the spray booth, compressor, and generators
- Identify possible complications and remedy issues before a job started
- Complete orders in a timely fashion and meet customers’ expectations
- Record all information about order and vehicle
Education
CERTIFICATE -
PRO4 Ci System Authorized Applicator
GRADUATED -
FILER HIGH SCHOOL
01.2016
Skills
- Auto Cad - Drafting
- Solidworks - 3D Drafting
- Cura/Chitubox - 3D Printing
- Python Coding
- Microsoft Word
- Excel
- PowerPoint
- Publisher
- Teams
- Grilling
- Surface Cleaning
- Contamination Prevention
- Food Presentation
- Food Handling
- Customer Service
Activities
- Mountain Biking
- Rock Climbing
References
Available upon request
Timeline
Retail Lead
ST. LUKES
11.2021 - Current
BED LINER TECHNICIAN
MiddleKuaff
08.2016 - 07.2021
Supervisor
LA CASTIA
08.2013 - Current
CERTIFICATE -
PRO4 Ci System Authorized Applicator
GRADUATED -
FILER HIGH SCHOOL
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