Jeffrey Russell
Wellington,FL
Summary
Proven leader in business development, adept at strategic planning and relationship building, with a track record of exceeding sales targets by over 30% at Store Link Retail Group. Skilled in team leadership and customer service, I excel in creating solutions that drive growth and improve operational efficiency. My experience spans managing key accounts and fostering team collaboration to achieve exceptional results. Innovative Green Industry aficionado experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
23
23
years of professional experience
Work History
Business Development Manager
SiteOne Landscape Supply Inc.
05.2017 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Enhanced the company's profitability by identifying and eliminating inefficiencies in existing business processes.
- Kept meticulous client notes and updated account information in company databases.
Regional Inventory Manager
Horizon Distributors Inc
10.2013 - 05.2017
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for inventory management.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Monitored inventory levels to confirm compliance with company policy.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Built and nurtured positive working relationships with vendors and suppliers.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Sales Center Manager
Horizon Distributors Inc.
11.2008 - 10.2013
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Managed work and performance of more than 4 employees.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
District Sales Manager
Store Link Retail Group
11.2007 - 11.2008
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Acted as a liaison for vendors and retail management.
- Established merchandising solutions to drive sales.
- Evaluated and resolved inconsistent sales patterns.
- Provided inventory, marketing, and store support services.
Owner/Managing Member
Vending Ventures LLC
08.2001 - 10.2007
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Broadcast Media Production
Montgomery College
Rockville, MDScreenwriting
American Film Institute
Los Angeles, CAHigh School Diploma -
Damascus High School
Damascus, MD05.1995
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Strategic Planning
- New Business Development
- Relationship building and rapport
- Team Collaboration
- Account Management
- Goals and performance
- Verbal and written communication
- Operations
Timeline
Business Development Manager
SiteOne Landscape Supply Inc.
05.2017 - Current
Regional Inventory Manager
Horizon Distributors Inc
10.2013 - 05.2017
Sales Center Manager
Horizon Distributors Inc.
11.2008 - 10.2013
District Sales Manager
Store Link Retail Group
11.2007 - 11.2008
Owner/Managing Member
Vending Ventures LLC
08.2001 - 10.2007
Broadcast Media Production
Montgomery College
Screenwriting
American Film Institute
High School Diploma -
Damascus High School