Jeffrey Sabey
Honolulu
Summary
Dynamic IT Specialist with proven leadership abilities at Avening Technical Management, excelling in service management and network security. Enhanced operational efficiency through effective training and SOP development. Adept at prioritizing critical tasks while maintaining strong communication with technical teams, ensuring compliance and seamless user support. Proficient in Microsoft Excel and adaptable to evolving challenges.
Overview
5
5
years of professional experience
Work History
IT Specialist MID Service Request Management
Avening Technical Management
Kaneohe
07.2024 - Current
- Administered user account provisioning, access control, and system configurations via Active Directory and Remedy.
- Managed software deployments, asset collections, and patch compliance using Microsoft SCCM.
- Developed, updated, and trained personnel on SOPs and service workflows to enhance operational efficiency.
- Validated SAARs, certificates, and documentation, ensuring DOD policy compliance for Remedy approval.
- Liaised between users and technical teams, prioritizing enterprise and VIP tickets within SLAs.
- Kaneohe MCBH-IT
Field Artillery Specialist
Hawaii Army National Guard
Mililani
12.2020 - Current
- Assist in leading my crew section to conducting field artillery missions while establishing communications through radios and servers.
- Mililani Hawaii- 13 Bravo Field Artillery
Life Insurance Agent
National Life Group
09.2023 - 01.2024
- Assisted clients in building life insurance policies.
- 401k rollover support.
- Remote
Work Study Assistant
WSU Veteran Affairs Ambassador
Pullman
08.2022 - 01.2024
- Assisting position that managed tuition benefits of veterans and dependents at WSU.
- Applied GI bill benefits to tuition balances and certified scholarships for veteran students.
- Organized different benefits to specific students using Microsoft Excel.
- Pullman WA - Work Study
Expo Kitchen Worker
South Fork Public House
Pullman
05.2021 - 06.2022
- Managed back of house food designations within the restaurant.
- Pullman WA
Education
Bachelor of Science - Information Technology
University of Hawaii At Manoa
Honolulu, HI05-2026
Skills
- Network security
- Communication skills
- Service management
- Leadership abilities
- Adaptability
- Perseverance
- Microsoft Excel proficiency
- Management information systems
References
- Cristopher Veazie, 808-294-1676
- Penny Martinez, 254-245-3508
Certifications And Awards
- CompTIA Security+, COMP001022624012
- Azure Fundamentals, C79TD2-C6192C
- CCNA, In progress
- Redleg Achievement Award, Awarded for outstanding performance in demonstrating leadership skills in annual training missions in Thailand 2023
- Active secret clearance
Timeline
IT Specialist MID Service Request Management
Avening Technical Management
07.2024 - Current
Life Insurance Agent
National Life Group
09.2023 - 01.2024
Work Study Assistant
WSU Veteran Affairs Ambassador
08.2022 - 01.2024
Expo Kitchen Worker
South Fork Public House
05.2021 - 06.2022
Field Artillery Specialist
Hawaii Army National Guard
12.2020 - Current
Bachelor of Science - Information Technology
University of Hawaii At Manoa