Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Details
References
Hobbies
Details
References
Hobbies
Generic
Jeffrey Salmond

Jeffrey Salmond

Lehi,United States

Summary

Seasoned property management professional with extensive experience in new construction lease-up and property management. Demonstrated expertise in managing large residential complexes, overseeing all aspects of operations from budget management to tenant relations. Adept at developing and implementing strategic plans to maximize occupancy rates and revenue growth. Proven ability to create and execute Standard Operating Procedures (SOPs) to streamline processes and enhance operational efficiency. Strong background in digital marketing and social media management, effectively generating leads and maintaining a positive online presence. Skilled in compliance with state regulations, handling administrative tasks, and training new hires to ensure high performance and adherence to company standards. Dedicated to fostering long-lasting relationships with property owners and tenants through exceptional communication and customer service.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Property Manager

Passaro Leasing
08.2023 - Current
  • Managed a 216-unit new construction complex in American Fork and a 70-unit new construction complex in Heber City, overseeing new lease-ups for both properties.
  • Developed Standard Operating Procedures (SOPs) to streamline processes and support company growth.
  • Minimized risk exposure by proactively identifying potential financial discrepancies in P&L Statements
  • Handled administrative tasks, including lease agreements, renewals, and evictions, in compliance with state regulations.
  • Oversaw budgets and processed bills, ensuring financial accuracy and accountability.
  • Collaborated directly with property owners to develop strategies for generating traffic.
  • Reduced inefficiencies by identifying cost-saving opportunities in operational expenses.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maximized lead generation with a minimal budget using a single marketing software.
  • Maintained the company's social media presence by posting updates, responding to inquiries, and monitoring engagement.
  • Conducted new hire training and evaluated employee performance to ensure high standards.

HOA Association Manager

Vision Real Estate
04.2022 - Current
  • Managing 25 associations and overseeing 700 doors
  • Input work orders and maintenance requests and assign to the correct vendors
  • Meetings with boards and owners quarterly and annually
  • Accounting for Associations- Create budgets and plans for future repairs and provide reserve studies, Approve bills and dispute bills with vendors if not accurate
  • Add new owners into the system and move old owners out
  • Bi-weekly inspections on all associations
  • Creating a SOP(Standard Operating Procedures) for HOA process in order of completion and importance.
  • Managed annual budget effectively, resulting in cost savings and increased revenue for the association.
  • Implemented member satisfaction surveys and feedback mechanisms, allowing the association to continuously evolve and improve its offerings based on direct input from its constituents.

Front Desk

Marriot Courtyard
01.2021 - 07.2022
  • Checking in and out guests
  • Excellence in customer service interaction
  • Providing resolutions to customer problems
  • Skill with FOSSEE software
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Offered Assistant General Manager Position after proven reliability, leadership, and responsibility oversaw the front desk team.

Real Estate

ERA Brokers Consolidated
01.2021 - 03.2022
  • Educating clients through the home buying and selling process, understanding of real estate forms
  • Doing a comparative market analysis on clients properties.
  • Collaborated with cross-functional teams to complete accurate real estate appraisals and feasibility studies for new developments.
  • Developed a strong network of real estate professionals through consistent relationship-building efforts.
  • Participated in industry conferences and networking events, expanding professional connections within the real estate community.

Retail and Remodeling Associate

Walmart Corporation
03.2014 - 05.2018
  • Managed remodeling activities in the 24/7 retail environment including: shelving display setup, merchandising store products and signage, temporary and permanent display changes and making sure associates were scheduled during the most needed times
  • Assisting customers with answering questions, finding products, and accessing items and inventory management and reordering products
  • Customer service representative for handling customer returns and exchanges
  • Cash handling experience and making sure tills were balanced; dealing with loading of gift cards and wire transfers.

Education

Bachelors of Business -

Utah Valley University
Orem, UT
04.2023

Real Estate -

ARTI
06.2022

Business Major -

Snow College
Ephraim, UT
12.2019

Skills

  • Financial Management
  • Project Management
  • Employee Management
  • Time Management
  • Property Management
  • Customer service-focused
  • Payment Collection
  • Strategic Thinking
  • Coaching and Mentoring
  • Performance Improvement
  • New Construction Lease Up

Accomplishments

  • Demonstrated skill and career growth by being promoted 7 times in 4 years.
  • Created SOP's to help create uniformity
  • Worked without a budget and no real marketing to get to 5 leases a week for new construction



Certification

Licensed REALTOR®


Timeline

Property Manager

Passaro Leasing
08.2023 - Current

HOA Association Manager

Vision Real Estate
04.2022 - Current

Front Desk

Marriot Courtyard
01.2021 - 07.2022

Real Estate

ERA Brokers Consolidated
01.2021 - 03.2022

Retail and Remodeling Associate

Walmart Corporation
03.2014 - 05.2018

Bachelors of Business -

Utah Valley University

Real Estate -

ARTI

Business Major -

Snow College

Details

Lehi, United States

References

  • Warren Durffee: 956.433.1373
  • Jason: 208.590.1681
  • Jeremiah Maugham , jeremiah@vision-realestate.com, 703.477.2584

Hobbies

I have a passion for shoe and suit shopping, enjoy playing chess, and attending social gatherings. Additionally, I cherish horseback riding with my family and spending quality time at a ranch.

Details

Lehi, United States

References

  • Warren Durffee: 956.433.1373
  • Jason: 208.590.1681
  • Jeremiah Maugham , jeremiah@vision-realestate.com, 703.477.2584

Hobbies

I have a passion for shoe and suit shopping, enjoy playing chess, and attending social gatherings. Additionally, I cherish horseback riding with my family and spending quality time at a ranch.

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Jeffrey Salmond