Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jeffrey Sanders

Cullman,AL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager of Operations

Lowes Home Improvment
02.2023 - Current
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Managed workload and task demand between corporate guidelines and staff abilities.
  • Implemented theft prevention policies to minimize potential stock loss.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Supervised and evaluated 30+ associates to help improve skills, achieve daily objectives, and attain advancement.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Assistant Store Manager of Merchandising

Lowes Home Improvment
11.2018 - 02.2023
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Generated reports on purchasing activities to support management decisions.
  • Merchandised side stacks and displays to get ready for sales
  • Making sure signage is put out for sales
  • Managing team during inventory replenishment process and down stocking programs
  • SIMS verification on checking in and out product

Department Supervisor of Delivery and Receiving

Lowes Home Improvment
03.2017 - 11.2018
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Created delivery coordinator position for our store when Lowe's combined receiving and delivery to one department.
  • Managed call logs and delivery's getting out to customer within specific time window.
  • Managed the receiving process and making sure inventory was scanned in correctly.

Department Manager

Lowes Home Improvment
02.2016 - 03.2017
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.

Education

High School Diploma -

West Point High School
Cullman, AL
05.2005

Skills

  • Profit and Loss
  • Issue Resolution
  • Store Presentation
  • Resolving Operational Issues
  • Inventory Accuracy
  • Store Layouts
  • Order Management
  • Performance Evaluations
  • Customer Service Management
  • Interviewing and Prescreening
  • Inventory Counting
  • Retail Operations
  • Staff Management
  • Company Safety Policies
  • POS Systems Operations
  • Store Opening and Closing
  • Maintaining Clean Work Areas
  • Improve Performance
  • Strategic Merchandising
  • Customer Experience
  • Goals and Performance
  • Coaching and Mentoring

Accomplishments

  • Worked at store 1063 as the store manager for 4 weeks and led the team to success. Making plan all 4 weeks and driving attachments. Also got the store turned around in merchandising and freight flow within the 4 weeks that I was there.
  • Led store 0313 in remerchandising in the Project 51 in 2019
  • Have an ASM in the district that I trained that is on the track to becoming a store manager.
  • I have trained the last 3 Assistant store managers that have come through our location.
  • Strong team leader. I believe in training and uplifting associates to there full potential. Providing feedback and being a team player.


Timeline

Assistant Store Manager of Operations

Lowes Home Improvment
02.2023 - Current

Assistant Store Manager of Merchandising

Lowes Home Improvment
11.2018 - 02.2023

Department Supervisor of Delivery and Receiving

Lowes Home Improvment
03.2017 - 11.2018

Department Manager

Lowes Home Improvment
02.2016 - 03.2017

High School Diploma -

West Point High School

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Jeffrey Sanders