A senior strategic business centric Management Consultant with 20 years operational excellence and strong leadership competencies. A disciplined professional with a track record of success leading domestic and international cross-functional teams and delivering complex technology projects on time and within budget. Proficient in Agile, Scrum, and Waterfall methodologies with a strong background in cloud migration, ERP implementation, software development, and cybersecurity projects. Adept at stakeholder communication, risk management, and aligning IT solutions with business objectives.
Overview
26
26
years of professional experience
Work History
Program Manager
State of Connecticut – Department Administration Services
06.2024 - Current
Assisting management in the planning of a complex data center relocation project.
Drafting an RFP and SLA for selection of Colocation and Cloud providers.
Document business requirements with various stakeholders.
Presentations to management outlining recommended solutions.
Assist in preparing Budget requirements.
Prepare project plans.
Conducted hardware assessment both sunset and new purchases.
Program Manager
Regeneron Pharmaceuticals
03.2023 - 05.2024
Responsible for the management and implementation of the Oracle Primavera Unifier Cloud financial solution and MS Upgrade.
Managing a $2m Project Schedule and Budget.
Managed team of 25.
Manage implementation of a Master Device Management Governance solution.
Coordinate MS 11 upgrade rollout for EU teams (England, Germany, Australia).
Extensive use of MS 365, MS Teams, SharePoint and Outlook.
Coordinate efforts of Security Administrators to define and document device access control using MS Intune Endpoint Privilege Management (EPM).
Facilitating Design and Configuration of Oracle Primavera Unifier for: GL and Financial, Project Request Initiation, Budgeting/Estimating.
Project Approval Memo (PAM).
Purchase Orders & Purchase Requisitions.
Change Orders & Requisitions.
Potential Change Orders & Potential Change Event.
Actuals & Invoicing.
Cash Flow/Schedule.
Activity Sheets.
Cost Breakdown Structure.
Work Breakdown Structure.
Project Closeout.
Reports and Dashboards.
Design of Integration and Migration using Boomi and PIF.
Documented integration leveraging REST API’s to build tool and platform integration.
Preparing Use Cases and Swimlane documents to support outcome of design sessions.
Technical Design on integration with Oracle eBusiness suite using Boomi and OPC (Cash Flow) using Oracle Gateway Permissions and Access Control.
Coordinate configuration of both workflow and non-workflow business processes.
Manage product configuration and roll out using Agile framework.
Performed Alpha and BETA testing.
Prepare Runbooks and Test Scripts.
Chaired weekly progress meetings with Senior stakeholders.
Program Manager
Aon Cyber Secure (formerly Stroz Freidberg)
03.2019 - 12.2022
Responsible for the management of numerous strategic projects for a Cyber Secure consulting organization.
Managing Infrastructure and Data Forensic Incident Response projects.
Manage and liaise with various business product leaders in the US and EMEA.
Managed internal and external Risk and Issue mitigation.
Manage 30 team members during product development and roll out (Agile framework).
Assist with Financial Budget management for Data Forensic Incident Response division (WorkDay).
Coordinate with product leads and marketing to launch new application features.
Coordinate new product launches.
Manage $30million global Infrastructure upgrade (hardware, software and MS upgrade).
Assist with the implementation Master Device Management solution across US and Europe divisions.
Cloud Manager
Marriott International
06.2017 - 02.2019
Responsible for the transition of $32 million Private and Hybrid CLOUD services to a service support vendor.
Engage with DevOps team to architect a microservices architecture.
Evaluated Marriott and Starwood applications, documented application deltas.
Prepared re-engineering specifications to enhance Marriott applications.
Supplemented KPMG application systems engineers and development effort.
Manage transition activities for Marriott’s private and hybrid cloud services to a service support vendor.
Procurement coordinator coordinating the selection of third party solution for Infrastructure products and services.
Managed migration of Applications and Microservices, Application Security, Infrastructure Monitoring.
Identify 12 resource units comprising 112 local and international team members to support resource plan.
Document resource expertise and conduct weekly status with onshore and offshore resources in Europe and India.
Managed tasks of on-shore and off-shore resources assigned to performing transition tasks.
Review Marriott private cloud architecture and strategy run books.
Prepare Run Books for Marriott hybrid cloud providers AWS, Google, Azure and Alibaba products.
Deploy Master Device Management tools (Rippling).
Prepare and manage project schedule, prepare SOW for transition tasks.
Assisted with defining DevOps Pipeline tools:
Compile run books for technologies supporting the cloud infrastructure, namely;
Coordinate and manage Knowledge Acquisition (KA) and Knowledge Transfer (KT) tasks.
Coordinate and manage Job Shadow and Reverse Job Shadow tasks.
Coordinate and manage Hypercare period with service support vendor.
Procurement Manager / PM
City of New York: Department Design and Construction
03.2009 - 04.2017
Responsible for the implementation of a CLOUD solution, Oracle Primavera/Unifier 16.1 Capital Construction Management (CCM) and Project Portfolio Management (PPM) solution.
Managed $17 million upgrade of inhouse construction management and billing for the City of New York 12 Agencies using Oracle Primavera Unifier. Project encompassed:
Setup a PMO organization that outlined and monitored the best practice standards regarding technology architecture governance and execution.
Produced a PMO Guidebook of best practice standards for all nine PMBoK Knowledge areas across all five process groups.
Developed a Risk and Issue log to manage resolution and mitigation.
Procurement Manager coordinating the selection of third party solution for Capital Construction and Project Portfolio Management (PPM).
Prepared RFP, SLA and coordinated the vendor negotiation process.
Managed procurement of third party services and contracts.
Managed 3rd party Vendor resources and deliverables.
Conducted business requirements sessions and prepared Business Process Flows using Waterfall and SwimLane.
Designed, programmed, and architected an Enterprise Payment solution for local, state and federal payments.
Designed and architected an Enterprise Capital Construction solution.
Assigned and coordinated vendor and in-house development efforts, testing and deployment using Agile framework.
Chaired vendor meetings, coordinated strategy sessions and reviewed specifications.
Responsible for financial control and reporting of project and vendor budgets.
Documented Process Improvements throughout the Capital Construction and Project Portfolio Management process.
Defined best practices for control and processing of Payments, Budgeting, Estimating, Bidding and Facilities.
Setup a Proof of Concept (POC) team to evaluate/test the Oracle “Out-of-Box” (OOB) CLOUD solution.
Analyzed Business Process solutions for both Infrastructure and Structure divisions.
Defined/configured workflows for Primavera/Unifier workflows.
Managed complete system development life cycle.
Managed development of application using Oracle Primavera/Unifier 16.1.
Worked with developers to code and configure Business Processes and Business Rules.
Managed UAT and conduct training.
Managed deployment and production roll out.
Program Manager / Architect
Merrill Lynch: Financial Management Company
03.2006 - 05.2007
Responsible for design and development of Financial application and Analytical dashboards.
Program Manager / Technical Analyst responsible for migrating a 2-Tier Client-Server Portfolio Management Reporting application to a 3-Tier Web- based J2ee Internet application. The project encompassed:
Designing multi-dimensional Sybase database for reporting, re-engineering the front-end functionality.
The Portfolio Management application comprised baskets of different portfolios (securities, bonds, managed portfolios, etc.) for each investor, which could be viewed by various portfolio managers via the Internet.
The application supported advanced search criteria, summarization of information with drill down features into the lowest level being the transactions.
The basic features supported creation of orders, execution of orders, maintaining existing orders, authentication and advanced search and report capabilities.
PM
Gartner, Inc.: Major Global Research and Consulting Company
05.2004 - 02.2006
For an Oracle 11i ERP selection and implementation initiative.
Authored a PMO Guidebook of best practice standards based on PMP methodology.
Coordinated and assigned responsibilities to 3 work streams (2 in US, 1 in Europe) totaling 34 team members. Worked very closely with legal department on press releases. Owner of the Master Project plan. Coordinated and scheduled all tasks for each work stream and team members. Prepared status reports to Steering Committee. Prepared a Request for Information (RFI) to solicit responses from 5 System Integrator (SI) organizations. Coordinated SI presentations and participated in SI selection.
Assisted in the preparation of contracts with Systems Integrator (SI) vendors for outsource services.
Managed 3rd party Vendor resources and deliverables.
Coordinated and participated in Business Requirements gathering for (Contract, Invoice and Billing, Credit and Collection, AR). Coordinated and participated in setting up Oracle 11i Pilot Model (POC) using Oracle solution center.
Involved in integrating Epiphany CRM application with Oracle 11i. As architect, gathered user requirements, converted requirements into business functions. Worked with Oracle implementers and Epiphany developers on integration. Managed all development efforts and roll out CRM system.
Technical Manager
Ernst & Young: Consulting Company
10.2003 - 04.2004
Active Directory and email Groupware Migration.
Managed the migration of 25,000 user Active Directories. Project encompassed:
Managed email Groupware Migration with 25 resources including IBM infrastructure resources to integrate email and calendar free/busy between four organizations through a Global Active Directory List. Migration of 25,000 users and 170,000 user objects using 4 domain forests.
Coordinated build of POC labs to test designed architecture and prove viability of design.
Managed and coordinated hour-by-hour roll out of 25,000 user email addresses.
Technical Manager on a data center consolidation and migration initiative.
Managed the consolidation of five business units into a Standard Application Framework.
Prepared and monitored the Hour-by-Hour roll out plans for each “go live” phase.
Architect/Business Analyst
Westcon Group: Global Distributor of networking technology products and services
02.2002 - 09.2003
Architect/Business Analyst of a MS .net order processing web portal to JDEdwards & 11i ERP system. Project encompassed:
Managed and assigned projects/tasks to 45 technical and business managers. Evaluated and selected low cost resource pools for Offshore and Onshore development. Managed and coordinated efforts of project managers in United Kingdom, Germany, Netherlands, Australia and Canada. Managed and coordinated efforts of Systems Manager and his team of 3 internal members and 5 offshore members. Assigned and scheduled all resources. Prepared and managed Project Schedule using MS Project and Project Server 2000. Prepared weekly project status reports to Senior Management. Chaired all status and Executive project meetings. Architect of a web sales application to replace JDE Sale Order entry and tracking functions. Architect of interfaces with custom web sales portal and JDE. Coordinated all aspects of project development and deployment. Coordinated Global Roll Out. Developed Video Training and Training Guide. Conducted SWAT team training.
Worked with infrastructure team to define security constraint access privileges to the Web-interfaces using Java URL mapping.
Designed a Global web sales application to replace JDE Sale Order entry and tracking functions. Prepared functional design encompassing stakeholders in Europe, AsiaPac, United States and Canada to replace all JDE sales order entry functions from quote to order release and invoicing. Web application integrated with JDE for customer, product, commissions, shipping and invoicing information. JDE was used as the “backend” system. Gathered Legal Compliance requirements for the various countries (Europe, AsiaPac, USA, Canada). Prepared Technical Design for web sales system. Resolved issues between design team and stakeholders. Application developed using MS .Net architecture with an Oracle and SQL backend database. Coordinate upgrade from JDE One World XE to 8.11. Assisted technical team to define integration between web application and JDE using Biztalk web services. Coordinated the design of a Sales Tracking OLAP Datamart to be used by WebFocus reporting tool.
Architect
Genesis Networks, Inc.: Communications Network Company
12.1999 - 02.2002
Architect for a web application developed in .net and J2ee for a Telecom Transmission Network company.
Evaluated and selected low cost resource pools for Offshore and Onshore development. Prepared Service Level Agreements [SLA] and Vendor negotiations. Presales demonstrations to prospective clients. Presentations to Venture Capital organizations Coordinated efforts of 16 developers and 5 business managers.
Architect/Designer of an Internet Network Management System that utilized: MS .net architecture under MS Visual Studio framework. J2ee components to monitor and display Transmission Equipment status. J2ee web streaming and display of Transmission status. SQL Server 2000 using Erwin Data model design tool. HTML pages and Java applets for client tier. XML messaging. Provided customers to order Multicast or unicast point-to-point or multi-point video and data transmissions over the Internet. Check availability of transmission equipment (analog to digital converters, digital routers, transducers, voice gateway and IP switches. Oracle connections between sending and receiving IP centers. Perform complete network provisioning from initiating a transmission, monitoring the network, controlling device traps, discovering new devices to terminating a transmission. Perform network management functions to include transmission status monitoring and reporting, device availability, device utilizations, alarm trap handling and reporting, and remote device configuring. Perform network management using IPWORKS to control both SNMP and UDP devices.
Prepared Statement of Work (SOW), requirements gathering, produced system requirements specifications.
Managed a team of off-shore developers from India and onshore developers in Milwaukee, WI. Prepared daily updated schedules to management and developers on project changes and reporting issues. Prepared weekly financial projections and resource utilization costs to management. System testing and implementation. Worked with third party device vendors to define SNMP MIB requirements and implementation of devices.
Prepared test scripts and coordinated UAT. Prepared user manual and conducted user training.
Education
Master Administration Procedures -
Witwatersrand University – Business School
Johannesburg, South Africa
11.1999
Bachelor Science Technology - undefined
Churchill College
Harari, Rhodesia
11.1996
Skills
Information technology project leadership
Infrastructure Project Manager
Cybersecurity
Agile / Scrum / Waterfall Methodologies
Cloud Transformation (AWS, Azure)
Budget management
Risk management expertise
Effective stakeholder communication
Requirements gathering and analysis
Organizational change management
Vendor management expertise
Cultivating teams with strong leadership
Strong verbal and written communication skills
Formulation of tactical strategies to meet business objectives
Experienced in business analysis, system deployment and infrastructure upgrades
Solid foundation in Construction, Insurance, Cyber Security Threat & Incident Management, Healthcare, Hospitality, State and Local Government
Prepared RFPs, SOWs, SLAs and negotiated third party agreements
Problem-solving
Accomplishments
Supervised team of 150+ staff members.
Achieved 10 on-time projects by managing detail project plans with accuracy and efficiency.
Collaborated with team of 120+ in the development of software migration and implementation of Cloud and on-Prem infrastructure solutions
Affiliations
Microsoft Business Partner Alliance
Oracle Primavera/Unifier
Project Management Institute (PMP)
PMI – Agile Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Manager
State of Connecticut – Department Administration Services
06.2024 - Current
Program Manager
Regeneron Pharmaceuticals
03.2023 - 05.2024
Program Manager
Aon Cyber Secure (formerly Stroz Freidberg)
03.2019 - 12.2022
Cloud Manager
Marriott International
06.2017 - 02.2019
Procurement Manager / PM
City of New York: Department Design and Construction
03.2009 - 04.2017
Program Manager / Architect
Merrill Lynch: Financial Management Company
03.2006 - 05.2007
PM
Gartner, Inc.: Major Global Research and Consulting Company
05.2004 - 02.2006
Technical Manager
Ernst & Young: Consulting Company
10.2003 - 04.2004
Architect/Business Analyst
Westcon Group: Global Distributor of networking technology products and services
02.2002 - 09.2003
Architect
Genesis Networks, Inc.: Communications Network Company
Eligibility Service Worker at State Of Connecticut, Department Of Social ServicesEligibility Service Worker at State Of Connecticut, Department Of Social Services