Jeffrey Schuster
Pompton Plains
Summary
Accomplished Operations Manager with a proven track record at Saks Fifth Avenue, enhancing team productivity and project efficiency through strategic planning and effective communication. Expert in budget management and conflict resolution, achieving significant cost reductions and fostering a positive work environment. Skilled in leading high-performing teams to exceed organizational goals.
Overview
3
3
years of professional experience
Work History
Luxury Manager
Jared Jewelers
06.2024 - Current
- Led team to achieve project milestones ahead of schedule, enhancing overall project efficiency.
- Fostered positive work environment by implementing motivational strategies and team-building exercises.
- Streamlined operations for cost reduction and improved resource allocation.
- Developed strategic plans to boost team productivity and meet organizational goals.
- Enhanced team performance, facilitating open communication and resolving conflicts promptly.
Store Manager
At Home
04.2023 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Operations Manager
Saks Fifth Avenue
08.2021 - 04.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
Bachelor Of Science - Fashion Marketing
Berkeley College
New York, NYSkills
- Team leadership
- Project management
- Strategic planning
- Conflict resolution
- Performance evaluation
- Budget management
- Risk management
- Resource allocation
- Communication skills
- KPI development
Timeline
Luxury Manager
Jared Jewelers
06.2024 - Current
Store Manager
At Home
04.2023 - 06.2024
Operations Manager
Saks Fifth Avenue
08.2021 - 04.2023
Bachelor Of Science - Fashion Marketing
Berkeley College
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