Jeffrey Unglaub
Minneapolis,MN
Summary
Twenty+ years of professional sales experience in specialty retail and management. Proven ability to create a welcoming environment for clients and staff, ensuring success in sales and education goals. Highly adaptive, able to multitask effectively while meeting business and operational goals.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Nestle, Nespresso USA
04.2016 - 03.2020
- Managed team of twelve at $1M specialty boutique.
- Led, coached and developed team to achieve sales, service and operational goals.
- Recruited, interviewed, trained and developed staff.
- Built a loyal client base by providing excellent service and product knowledge, maintaining client retention.
- Maintained all inventory controls, including shipments, store transfers and RTVs.
- Protected P&L by following corporate guidelines, adopted new measures as required.
- Obtained food-handling certification through Serve Safe, upholding high expectations for safety and consumption.
- Held monthly team meetings to educate and inspire staff on new product launches.
Key Holder
Bare Escentuals
03.2009 - 04.2016
- Company Overview: Since 1976, Bare Escentuals has been revolutionizing the cosmetic industry with its natural mineral makeup
- This management position holds the responsibility of leading a team through demonstrating and influencing selling behaviors while acting as manager on duty
- Always sets a clear example of company values while sharing best practices and knowledge with team
- Demonstrates and influences selling behaviors to ensure personal and location goals
- Proactive in team leading in supporting new team members to ensure training and on boarding
- Being a champion of customer service can problem solve and address issues as they arise and making decisions consistent with business ethics and code of conduct
- Since 1976, Bare Escentuals has been revolutionizing the cosmetic industry with its natural mineral makeup
Sales Associate
Loreal
11.2007 - 01.2010
- Company Overview: The world's largest beauty brand
- Provide personal experience for guests through individual consultations that focus on their skin care and make up needs
- Responsible to achieve daily goals through educational and consultative services to guests
- Built a personal clientele who continue to provide a generous referral business to the store
- Develop relationships with retail partners in the Mall of America to create unique events for mall guests
- Plan and execute special events that increase brand awareness, drive people to the store and increase sales
- Responsible for the account management, marketing and sales of Affinity partners
- Recruit and assist in the development of associates
- The world's largest beauty brand
Education
Fridley High School
Fridley, MN Skills
- Effective communication and leadership abilities
- Goal-oriented mindset
- Ability to multi-task in a busy environment
- Providing excellent customer service and engagement
- Educating clients on product knowledge through compelling demonstrations
- Scheduling according to payroll budget to maximize productivity, meeting the needs of the business
Timeline
Assistant Store Manager
Nestle, Nespresso USA
04.2016 - 03.2020
Key Holder
Bare Escentuals
03.2009 - 04.2016
Sales Associate
Loreal
11.2007 - 01.2010
Fridley High School
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