JEFFREY SEITZ
Poughkeepsie,NY
Summary
Experience Administrative assistant in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Universal Administrative Assistant
Woodland Pond at New Paltz
01.2023 - Current
- Providing day to day administrative support to CEO and High-level managers
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.Initiate communication with department directors for pending tasks and projects
- Organize invoices for the finance department and file classified documents for human resources
- Assist the marketing team by with media mailings and greeting perspective residents for tours
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Concierge
Woodland Pond at New Paltz
12.2015 - 02.2022
- Served as the point person for visitors, outside vendors, and general inquiries of establishment
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations
- Implemented new procedures to optimize concierge team performance, resulting in higher guest satisfaction ratings.
- Assisted with event planning and coordination, ensuring successful execution of on-site events and special occasions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Communication Specialist
Orthopedic Associates of Dutchess County
06.2020 - 05.2021
- Exhibited the ability to work professionally and multitask in fast-paced communications department
- Managed over fifteen orthopedic specialist’s calendars; responsible for emergency appointments dictated by the on-call provider; surveyed urgent messages relayed by patients and other medical facilities
- Demonstrated strong analytical reasoning by reviewing medical literature for provider’s instructions; reviewed medical records for errors
- Verified insurance information for eligibility and accuracy; consulted with the billing department as needed
- Recorded hospital recall demographics and discharge instructions before scheduling follow up appointments
Editorial Assistant
The Teller Magazine
09.2019 - 05.2020
- Maintained the Literature and Arts section for a newly founded college campus publication
- Demonstrated a creative and innovative approach to problem-solving and low circulation of literary submissions
- Maintained a comprehensive database of contributors, fostering strong relationships with writers and photographers.
- Streamlined the submission process for writers, resulting in a more efficient workflow and increased productivity.
Editorial Intern
Hudson Valley Magazine
01.2019 - 05.2019
- Enhanced editorial content by proofreading and editing articles for grammar, style, and clarity.
- Drafted, edited, and disturbed internal communications; fulfilled tasks dictated by senior editors
- Developed compelling press releases for successful media coverage and increased awareness
- Supported the editorial team with research, fact-checking, and content organization for optimized reader engagement.
- Developed strong relationships with sources, leading to exclusive interviews and scoops.
Education
Brand Storytelling Certification -
Cornell University
Ithaca, NYMaster of Arts - English
State University of New York
New Paltz, NYBachelor of Arts - English (Creative Writing)
State University of New York, Paltz
New, New Paltz, NYAssociate - Arts, Humanities and Social Sciences
Dutchess Community College
Poughkeepsie, NYSkills
- Office Administration
- Database Management
- Workflow Optimization
- Research
- Appointment Scheduling
- Minute Taking
- Calendar Management
- Data Entry
- Document Control
- Records Management
- Customer Relations
- Problem-Solving
Timeline
Universal Administrative Assistant
Woodland Pond at New Paltz
01.2023 - Current
Communication Specialist
Orthopedic Associates of Dutchess County
06.2020 - 05.2021
Editorial Assistant
The Teller Magazine
09.2019 - 05.2020
Editorial Intern
Hudson Valley Magazine
01.2019 - 05.2019
Concierge
Woodland Pond at New Paltz
12.2015 - 02.2022
Brand Storytelling Certification -
Cornell University
Master of Arts - English
State University of New York
Bachelor of Arts - English (Creative Writing)
State University of New York, Paltz
Associate - Arts, Humanities and Social Sciences
Dutchess Community College
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