Jeffrey Seltz
Yakima
Summary
Accomplished Shift Supervisor at Krispy Kreme, adept in staff management and customer-oriented services. Demonstrated expertise in cash handling and conflict resolution, enhancing operational efficiency and customer satisfaction. Recognized for implementing workplace safety measures and training employees, significantly contributing to a positive, safe, and efficient work environment.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Krispy Kreme
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Laborer
Central Washington State Fair
09.2024 - 10.2024
- Supervised children''s play areas, ensuring a safe space for young guests to enjoy their time at the event.
- Assisted in the setup and teardown of carnival attractions, ensuring timely event start and end times.
- Implemented crowd control measures as needed to maintain orderliness within the grounds during peak hours.
- Earned positive feedback from supervisors and peers alike for consistently demonstrating strong work ethic and commitment to team success.
- Handled customer inquiries and complaints professionally, resolving issues promptly to ensure guest satisfaction.
- Collaborated with fellow team members to create an engaging atmosphere for patrons during events.
Education
Cosmetology - Cosmetology
Elite Academy
Yakima, WA01-2023
High School Diploma -
Stanton Academy
Yakima, WA06-2020
Skills
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Cash handling expertise
- Safety awareness
- Conflict resolution techniques
Timeline
Laborer
Central Washington State Fair
09.2024 - 10.2024
Shift Supervisor
Krispy Kreme
01.2023 - Current
Cosmetology - Cosmetology
Elite Academy
High School Diploma -
Stanton Academy