Jeffrey Sharp
Queen Creek,AZ
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
15
15
years of professional experience
Work History
ZipRecruiter Site Registration and Reactivation Representative
ZipRecruiter
01.2018 - Current
- Responsible for the pursuit and acquisition both large and small businesses, from site visit through product deployment
- As well, reacquisition of business in former customers who have since terminated their relationship with ZipRecruiter either by performance, requirement, or preference.
- Upsold products and services strategically, increasing average transaction value and revenue generation.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
- Utilized CRM software efficiently to manage leads and track client interactions for better follow-up strategies.
- Streamlined the sales process with effective communication, resulting in quicker deal closures.
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Made an average of 70-100 outbound and inbound calls per day.
- Four time 'President's Chair' winner
GoDaddy.com Phone Sales and Business Consultant
GoDaddy.com
01.2013 - 01.2018
- Consulted and worked with existing and new customers, about their business plan and organization for creating an online presence to best move their business forward.
- Developed comprehensive business strategies for clients, leading to improved market positioning.
- Crafted customized marketing strategies that increased brand visibility for clients.
- Streamlined operational processes with the integration of innovative technologies, reducing overall costs.
- Made average of 50 - 75 outbound and inbound calls per day.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Three time 'Luminary' award winner
Insurance Claims Representative Sr
State Auto Insurance
01.2010 - 01.2013
- Investigated, evaluated, documented and concluded multiple-line claims on varying levels of complexity
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with policyholders, fostering trust through transparency during the claim process.
- Fostered a supportive work environment by sharing knowledge and expertise with colleagues, promoting collaboration and teamwork.
- Reduced claim processing time by efficiently investigating and evaluating insurance claims.
- Negotiated fair settlements for clients by effectively communicating with all parties involved in the claim process.
- Coordinated prompt payments to clients after successful settlement negotiations were reached.
Education
BA Liberal Arts and Sciences -
UNIVERSITY OF IOWA
01.2008
Skills
- Goal-Oriented
- Objection handling
- Closing Techniques
- Building rapport
- CRM software proficiency
- Customer Service
- Attention to Detail
- Verbal and written communication
- Professional Communication
- Outbound Calling
Timeline
ZipRecruiter Site Registration and Reactivation Representative
ZipRecruiter
01.2018 - Current
GoDaddy.com Phone Sales and Business Consultant
GoDaddy.com
01.2013 - 01.2018
Insurance Claims Representative Sr
State Auto Insurance
01.2010 - 01.2013
BA Liberal Arts and Sciences -
UNIVERSITY OF IOWA
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