Summary
Overview
Work History
Education
Skills
Certification
Fishing and Hunting
Timeline
Generic

Jeffrey Shiansky

N MYRTLE BEACH,SC

Summary

Experienced Automotive Technician with 43+ years of expertise in diagnostics and repair of gm automobiles and light-duty trucks. automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Automotive Service Advisor

Jiffy Lube
10.2022 - 09.2023
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Explained estimates and determined repair timelines to manage customer expectations.

Automotive Service Advisor

Jim's Car Care
09.2022 - 03.2023
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Answered questions and provided information about mechanical and technical issues.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.

Automotive Service Technician

Hyatt Buick GMC
03.2019 - 02.2021
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Automotive Service Technician

Bell & Bell Buick GMC
03.2014 - 03.2019
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.

Education

Over 500 GM Certification's -

General Motors Training
Matthews, NC

GED -

Half Hollow Hills High School East
Dix Hills, NY
1979

Skills

Diagnosing and trouble shooting

Following diagnostic procedures

Reading, wiring schematics

Powertrain engine transmission

Anti-lock brakes & traction control

Supplemental inflatable restraints

Power steering and electronic steering

  • Heating and Air Conditioning
  • Calibrating Instruments
  • Specification Reading
  • Detecting Refrigerant Leaks
  • Electrical Understanding
  • Engine Installations

Certification

504 GENERAL MOTORS CERTIFICATIONS

ASE ENGINE AND ELECTRICAL

ASE R134 REFRIDGERANT RECOVERY AND HANDLING

Fishing and Hunting

FISHING AND HUNTING ARE GREAT STRESS RELEIVERS

Timeline

Automotive Service Advisor

Jiffy Lube
10.2022 - 09.2023

Automotive Service Advisor

Jim's Car Care
09.2022 - 03.2023

Automotive Service Technician

Hyatt Buick GMC
03.2019 - 02.2021

Automotive Service Technician

Bell & Bell Buick GMC
03.2014 - 03.2019

Over 500 GM Certification's -

General Motors Training

GED -

Half Hollow Hills High School East

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Jeffrey Shiansky