Jeffrey Skya Jr.
Bethpage,NY
Summary
Experienced sales professional with a successful history of driving growth and building client & vendor relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets, goals & deadlines.
Overview
10
10
years of professional experience
Work History
Senior Inside Sales Representative
Brooklyn Low Voltage Supply
Plainview, NY
11.2019 - Current
- Specialized in gate automation, while also successfully selling everything related to low voltage, such as CCTV, alarm/burglar systems, access control, intercoms, networking, cabling, etc.
- Tracked orders throughout the entire process until successful completion or resolution of any issues.
- Built strong relationships with vendors to ensure timely delivery of products and services.
- Conducted outbound calls to existing clients for account management purposes.
- Effectively conducted outbound cold calls to new clients and dormant accounts to gain and/or reignite business.
- Managed customer inquiries via phone, email or chat applications in a timely manner.
- Negotiated pricing and terms with customers as needed.
- Identified customer needs by asking questions and advising on best solutions tailored to their needs.
- Built trusted relationships with clients to help them complete their jobs in a timely, cost-effective manner.
Returns Coordinator
Zbeem
Plainview, NY
04.2018 - 08.2019
- I started at an entry-level position, labeling and stickering boxes for Fulfillment by Amazon.
- Quickly moved up to processing and controlling RMAs.
- Organized returned products for inspection and restocking.
- Updated internal systems regularly with accurate information about returned products.
- Communicated with vendors regarding quality control issues related to customer returns.
- Maintained records of all returned merchandise in accordance with company policy.
- Ensured that all returns were handled within established timelines.
- Examined merchandise to determine problems and evaluate for possible solutions or repair.
Dispatch Coordinator /Assistant Warehouse Manager
Brooklyn Low Voltage Supply
Brooklyn, NY
04.2015 - 04.2018
- Started picking and packing boxes.
- Moved up to dispatching, order processing, and fulfillment for our entire company.
- Then, I briefly moved up to Assistant Warehouse Manager before relocating closer to home on Long Island.
- While in our Brooklyn warehouse, I oversaw all sales orders, delivery vans, warehouse employees, and processes.
- This led to my future promotion in sales in November of 2019.
Education
High School Diploma -
Bethpage High School
Bethpage, NY06-2010
Some College (No Degree) - Criminal Justice
Suffolk County Community College
Selden, NYSome College (No Degree) - Criminal Justice
Nassau Community College
Garden City, NYSkills
- Effective negotiation
- Closing techniques
- In-depth client support
- Excellent customer service and communication
- Market and product knowledge
- Account management
- Gate automation product specialist
- Sales development
Timeline
Senior Inside Sales Representative
Brooklyn Low Voltage Supply
11.2019 - Current
Returns Coordinator
Zbeem
04.2018 - 08.2019
Dispatch Coordinator /Assistant Warehouse Manager
Brooklyn Low Voltage Supply
04.2015 - 04.2018
High School Diploma -
Bethpage High School
Some College (No Degree) - Criminal Justice
Suffolk County Community College
Some College (No Degree) - Criminal Justice
Nassau Community College
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