Jeffrey S. Luyben
Southfield,USA
Summary
Dynamic sales professional with proven success at Nsight Health, excelling in B2B sales and account management. Expert in cold calling and customer service, consistently exceeding KPIs. Skilled in CRM software and adept at building strong client relationships, driving business growth through effective problem-solving and strategic selling techniques.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inside Sales
Nsight Health
03.2024 - Current
- Calling on behalf of doctors for RPM, CCM, and BHI programs for enrollment.
- Meet and exceed KPI'S.
- Making 200+ calls per day.
Account Manager
Brines Refrigeration
Southfield, MI
01.2023 - 03.2024
- This role consists of managing accounts for industrial hvac.
- Quoting jobs, dispatching jobs, using customer crm to update progress.
- This also entails customer service, problem solving, some sales and negotiating.
Sales Advisor
Independent Pharmacy Distributor
05.2016 - 11.2022
- Responsibilities were selling generics to independent pharmacies, cold calling and setting up new accounts, servicing existing accounts.
- Made 60-100 outbound calls per day.
- I serviced around 70 regular customers, customer service, problem solving were key components to the job.
- Knowledge of DEA regulations, credit terms, shipping instructions
- Developed relationships with new and existing clients through contact management systems.
Sales Advisor
Harvard Drug Group
03.2014 - 04.2016
- Responsibilities were selling generics to independent pharmacies, cold calling and setting up new accounts, servicing existing accounts.
- Made 50-75 outbound calls per day.
- I serviced around 50 regular customers, customer service, problem solving, knowledge of DEA regulations.
Education
High school or equivalent - General
Redford Union High School
Redford, MI06.1997
Skills
- B2B
- Cold Calling
- Prospecting
- Telemarketing
- Telesales
- Selling
- Customer Service
- Call Center
- Inside Sales
- CRM Software
- Business Development
- Microsoft Excel
- B2B Sales
- Sales
- Upselling
- Salesforce
- Account Management
Certification
Driver's license
Employer Questions - Authorized To Work In Us
Yes
Assessments
- Sales skills, Proficient, 12/01/21
- Customer service, Proficient, 01/01/22
- Customer focus & orientation, Proficient, 01/01/22
Timeline
Inside Sales
Nsight Health
03.2024 - Current
Account Manager
Brines Refrigeration
01.2023 - 03.2024
Sales Advisor
Independent Pharmacy Distributor
05.2016 - 11.2022
Sales Advisor
Harvard Drug Group
03.2014 - 04.2016
High school or equivalent - General
Redford Union High School