Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Smith

Charlotte,NC

Summary

Hard-working training professional with extensive leadership experience in staff development, process and productivity improvements, performance management, and curriculum design.


A collaborative leader with a dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Youth Pastor and Associate Youth Director

Newsong Church
11.2022 - Current
  • Planned weekly groups as well as special events and overnight retreats.
  • Built lasting relationships with youth and parents or guardians.
  • Oversaw youth ministry budget and tracked all expenses.
  • Set goals for youth in church and communicated with parents regarding progress.
  • Shared valuable life experiences with youths to promote positive self-esteem and improve social skills.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.

Bioremediation Manager and Technician/National Training Manager

Roadside Response
04.2021 - 07.2023
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Hazwoper Certified
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted training courses and prepared videos for long-term use.
  • Managed all exempt employee coaching, training, and performance improvement actions.

Manager of Operations

RouterBitsNow
06.2019 - 05.2021
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Maintained and managed inventory as well as processed orders
  • Developed and implemented strategies to maximize customer satisfaction.

Education

Bachelor of Science - Business Management

University of North Carolina At Charlotte
Charlotte, NC
06.2022

Skills

  • Workflow Process Improvement
  • Create Visual Aids
  • On-The-Job Training
  • Performance Goals
  • Safety Protocols
  • Remote Employee Training
  • Employee Evaluation
  • Strategic Vision

Timeline

Youth Pastor and Associate Youth Director

Newsong Church
11.2022 - Current

Bioremediation Manager and Technician/National Training Manager

Roadside Response
04.2021 - 07.2023

Manager of Operations

RouterBitsNow
06.2019 - 05.2021

Bachelor of Science - Business Management

University of North Carolina At Charlotte
Jeffrey Smith