jeffrey sophan
Anchorage ,AK
Summary
Knowledgeable auto mechanic with 6+ years' experience servicing, repairing, and performing diagnostics on cars and trucks. Excellent technical knowledge of domestic and imported vehicles.
Overview
8
8
years of professional experience
Work History
Part Sale Manager
Autozone
Anchorage Alaska ,
08.2023 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
warehouse worker
drӒxlmaier group/aerotek
Livermore, CA, USA
01.2020 - 04.2020
- Assist in manufacturing and production of automotive parts
- Operate stand up forklift – Raymond High Reach
- Utilize an RF Scanner to track incoming shipments
- Track products to be stocked and sent to production
- Assist in all other departments as needed
Service Technician
Lexus Dealership
California, Modesto
11.2017 - 11.2019
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
seasonal shipping associate
old navy
Anchorage, AK, USA
10.2016 - 01.2017
- Efficiently load/unload trailers
- Set up display merchandise
- Move merchandise from area to area using conveyors/power lift equipment
- Check, verify, and audit merchandise for damages
- Assist customers on sales floor
Education
High School Diploma - General Academics
benny benson secondary high school
anchorage, ak01.2016
Skills
- Time management
- Leadership
- Creativity
- Interpersonal skills
- Attention to detail
- Work ethic
- Teamwork
- Communication
- Problem solving
Timeline
Part Sale Manager
Autozone
08.2023 - 08.2024
warehouse worker
drӒxlmaier group/aerotek
01.2020 - 04.2020
Service Technician
Lexus Dealership
11.2017 - 11.2019
seasonal shipping associate
old navy
10.2016 - 01.2017
High School Diploma - General Academics
benny benson secondary high school