JEFFREY SPARKMAN
Cookeville,TN
Summary
Experienced manager skilled in directing and enhancing operations through effective employee motivational strategies and strong policy enforcement. Stay updated with best practices, market trends, and regulatory requirements within the industry to ensure the team is always ahead of the curve. Takes an analytical approach to business planning and day-to-day problem-solving, allowing for informed decisions that drive success. Believes in collaboration and actively partners with coworkers to promote an engaged and empowering work culture. Builds and maintains relationships with diverse stakeholders in dynamic, fast-paced settings. Developed expert team leadership, planning, and organizational skills throughout a successful career. Equips employees to independently handle daily functions and meet customer needs seamlessly. Diligent trainer and mentor with exceptional management abilities and a results-driven approach that consistently delivers positive outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CYBER TRANS A FLT NCOIC (Military)
OPERATIONS SUPPORT - AIR COMBAT COMMAND - NASHVILLE INTL - CMSgt
04.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
CYBER TRANS A FLT NCOIC (Military)
OPERATIONS SUPPORT - AIR COMBAT COMMAND - NASHVILLE INTL - SMSgt
03.2017 - 04.2020
- Developed training programs to improve employee skills and productively utilize labor.
- Created preventive maintenance and inspection lists and schedules to minimize breakdowns or disruptions in production processes.
- Interacted with employees to seek input on process and equipment improvement.
- Determined and controlled maintenance budget to reduce or eliminate repetitive purchases.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Implemented policies and standard operating procedures for continuous improvement.
CYBER TRANSPORT (Military)
OPERATIONS SUPPORT - No MAJCOM - NASHVILLE INTL - MSgt
09.2012 - 03.2017
- Optimized network operations by monitoring, troubleshooting and enforcing Department of Defense (DoD) security compliance.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and monitors.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured systems according to prescribed software and hardware frameworks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Education
B - SEJPME II (E8-E9) - NONE - NON-RESIDENCE - Joint -
03.2021
A - SEJPME I (E6-E7) - SEJPME - NON-RESIDENCE - Joint - undefined
08.2020
CCAF AL - INFORMATION SYSTEMS MGT - AWARDED ASSOCIATE DEGREE - undefined
03.2017
S - USAF SENIOR NCO ACADEMY - Sr NCO Academy - NON-RESIDENCE - undefined
11.2013
T - NCO ACADEMY - NCO Academy - NON-RESIDENCE - undefined
01.2003
0 - AIRMAN LEADERSHIP SCHOOL - ALS - RESIDENCE - undefined
01.1991
Skills
- Schematic Interpretation
- Work Order Management
- Workforce Management
- Operations Management
- Strategic Planning
- Staff Development
- Diagnostic Testing
- Budget Preparation
- Cost-effective services
Training
- E6ACW3DX9X 00AA - Cyberspace Superintendent Course - 069, 07/13/21, 08/16/21
- E3ABR3D132 00BA - Cyber Transport Security+ Certification Apprentice - L03, 05/01/13, 05/14/13
- E3AQR3D132 01AB - Cyber Transport - YIR, 01/24/13, 04/19/13
- E3AQR3D132 00AA - IT Fundamentals Maintenance - TJO, 11/05/12, 01/14/13
- AFTC 3S2X1 001 - AIR FORCE TRAINING COURSE - 9AA, 10/20/05
Certification
- Cyber Transport Security+ Certification - May 2013
Timeline
CYBER TRANS A FLT NCOIC (Military)
OPERATIONS SUPPORT - AIR COMBAT COMMAND - NASHVILLE INTL - CMSgt
04.2020 - Current
CYBER TRANS A FLT NCOIC (Military)
OPERATIONS SUPPORT - AIR COMBAT COMMAND - NASHVILLE INTL - SMSgt
03.2017 - 04.2020
CYBER TRANSPORT (Military)
OPERATIONS SUPPORT - No MAJCOM - NASHVILLE INTL - MSgt
09.2012 - 03.2017
A - SEJPME I (E6-E7) - SEJPME - NON-RESIDENCE - Joint - undefined
CCAF AL - INFORMATION SYSTEMS MGT - AWARDED ASSOCIATE DEGREE - undefined
S - USAF SENIOR NCO ACADEMY - Sr NCO Academy - NON-RESIDENCE - undefined
T - NCO ACADEMY - NCO Academy - NON-RESIDENCE - undefined
0 - AIRMAN LEADERSHIP SCHOOL - ALS - RESIDENCE - undefined
- Cyber Transport Security+ Certification - May 2013
B - SEJPME II (E8-E9) - NONE - NON-RESIDENCE - Joint -
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