Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Stepp

Hugo

Summary

Dynamic professional with extensive experience as a Senior Officer Specialist at the Federal Bureau of Prisons, excelling in compliance inspections and project management. Proven problem-solver with a strong focus on operational efficiency, enhancing safety protocols and staff performance. Skilled in environmental compliance and adept at fostering teamwork to achieve organizational goals.

Overview

26
26
years of professional experience

Work History

Handyman/Yard Manager

Self-employeed
03.2022 - Current
  • Conducted routine repairs, ensuring functionality of residential systems and structures.
  • Installed fixtures and appliances, enhancing overall property value and user satisfaction.
  • Diagnosed mechanical issues, providing effective solutions to minimize downtime for clients.
  • Managed scheduling and logistics for multiple projects, optimizing workflow efficiency.
  • Developed customized service plans based on client needs, improving service delivery outcomes.
  • Implemented safety protocols during all operations, reducing risk of accidents and injuries.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Collaborated with subcontractors for specialized tasks, ensuring high-quality project completion.
  • Trained clients on proper maintenance techniques, promoting long-term care of properties.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Trimmed around trees, flower beds, and other yard features.
  • Streamlined daily operations by introducing time-saving procedures that improved overall workflow efficiency.
  • Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
  • Reduced equipment downtime through regular maintenance checks and timely repairs.

Senior Officer Specialist

Federal Bureau Of Prisons
02.2009 - 03.2022
  • Oversaw compliance with federal regulations and institutional policies to ensure safety and security in correctional facilities.
  • Developed and implemented training programs for staff, enhancing operational efficiency and staff performance.
  • Coordinated interagency collaborations to streamline resource allocation and optimize inmate management strategies.
  • Conducted risk assessments to identify vulnerabilities, implementing proactive measures to mitigate potential threats.
  • Analyzed incident reports to identify trends, recommending policy changes for improved safety protocols.
  • Mentored junior officers, fostering professional development and promoting a culture of accountability and respect.
  • Managed emergency response procedures during critical incidents, ensuring effective communication and coordination across teams.
  • Optimized supply chain management practices by evaluating current processes, identifying inefficiencies, and implementing cost-effective solutions.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Implemented and developed operational standards, policies and procedures.
  • Collected, arranged, and input information into database system.
  • Observed packing operations to verify conformance to specifications.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Coordinated multidisciplinary team efforts to ensure compliance with federal regulations and institutional policies.
  • Oversaw case management processes, ensuring accuracy in documentation and adherence to established protocols.
  • Mentored junior staff, fostering professional growth and enhancing overall team performance within the organization.
  • Enforced rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody.
  • Regularly worked critical posts, training other employees and ensuring all operations ran smoothly.
  • Created and managed project plans, timelines and budgets.

Military Working Dog Handler

United States Air Force
02.1999 - 04.2008
  • Trained and managed military working dogs for various operational missions.
  • Conducted routine inspections and maintenance of canine health and training equipment.
  • Collaborated with law enforcement agencies to support security operations.
  • Implemented training programs to enhance canine performance in detection tasks.
  • Developed and executed tactical plans for successful mission outcomes.
  • Mentored junior handlers in best practices for dog handling and care.
  • Ensured compliance with safety protocols during training exercises and deployments.
  • Evaluated canine behavior to optimize training techniques and improve effectiveness.
  • Ensured proper utilization of resources by accurately tracking MWD team performance data and adjusting tactics as needed.
  • Increased overall effectiveness of MWD teams by sharing knowledge and expertise gained through continuous professional development opportunities.
  • Safeguarded personnel assets with diligent implementation of security measures during sensitive site visits or VIP escorts using MWDs as a deterrent tool.
  • Achieved successful mission outcomes by effectively managing the deployment of MWD teams in various operational environments.
  • Improved unit efficiency through thorough maintenance of MWD equipment and facilities, adhering to strict military guidelines.
  • Supported safety objectives by providing crowd control and force protection during high-risk missions and events.
  • Developed strong partnerships with local law enforcement agencies, fostering cooperation in joint training exercises and operations.
  • Leveraged strong leadership qualities while supervising the day-to-day activities of subordinate dog handlers within the unit.
  • Maintained high standards of canine care, ensuring optimal health and readiness for all assigned working dogs.
  • Validated effectiveness of training programs by evaluating handler-dog team performance during certification tests and assessments.

Education

Hugo High School
Hugo, OK

Skills

  • Hand tools
  • Repair work
  • Appliance installation
  • Power tools
  • Pressure washing
  • Fence repair
  • Minor Carpentry
  • Environmental compliance
  • Pollution prevention
  • Air quality monitoring
  • Problem-solving
  • Time management
  • Site inspection
  • Compliance inspections
  • Project management

Timeline

Handyman/Yard Manager

Self-employeed
03.2022 - Current

Senior Officer Specialist

Federal Bureau Of Prisons
02.2009 - 03.2022

Military Working Dog Handler

United States Air Force
02.1999 - 04.2008

Hugo High School

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Jeffrey Stepp