Jeffrey Stover
Richwood,OH
Summary
A seasoned professional with a proven track record in operations management at Stratosphere Quality, I excel in process improvement and team building. Demonstrated success in enhancing workflow optimization and maintaining high safety standards, I am adept at multitasking and problem-solving, ensuring projects exceed expectations.
Overview
33
33
years of professional experience
Work History
Stover Stables
Self-employeed
Delaware City, OH
01.1992 - 09.2024
- Provided daily care and grooming of horses, including brushing, bathing, clipping, and hoof cleaning.
- Developed individualized training plans for each horse based on experience level and needs.
- Monitored the progress of each horse in training to ensure goals were met.
- Managed a team of grooms and assistant trainers to ensure tasks were completed efficiently.
- Ensured all safety protocols were followed when working with the horses.
- Evaluated potential new horses for purchase or lease by assessing their temperament, conformation, and soundness.
- Maintained accurate records of horse health history, vaccinations, feedings schedules, medications administered.
- Conducted training programs to develop or maintain desired animal behaviors.
Manager of Operations
Stratosphere Quality
Marysville, OH
03.2015 - 05.2018
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Oversaw inventory management activities including ordering supplies as needed.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Guided employees on understanding and meeting changing customer needs and expectations.
Kitchen Manager
Final Score Sports Pub
Delaware City, OH
01.2002 - 10.2013
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
Education
High School Diploma -
Delaware Hayes High School
Delaware, OH05-1991
Skills
- Quantity checking
- Accurate storage management
- Visual inspections
- Worksite safety
- Production Standards
- Process Improvement
- Workflow Optimization
- Team building
- Adaptability
- Professionalism
- Time management abilities
- Safety Procedures
- Inventory Management
- Inspect parts
- Multitasking Abilities
- Problem-solving abilities
Timeline
Manager of Operations
Stratosphere Quality
03.2015 - 05.2018
Kitchen Manager
Final Score Sports Pub
01.2002 - 10.2013
Stover Stables
Self-employeed
01.1992 - 09.2024
High School Diploma -
Delaware Hayes High School