Jeffrey Sweeny
Spring
Summary
Dynamic Operations Manager with a proven track record at Schneider Logistics, excelling in leadership and process improvement. Skilled in Transportation Management Systems and effective communication, I have successfully streamlined operations, enhancing efficiency and customer satisfaction. My ability to thrive in high-stress environments drives exceptional results and fosters team development.
Overview
28
28
years of professional experience
Work History
Operation Manager
Schneider Logistics
Houston
05.2006 - Current
- Provide ongoing direction and leadership to Driver Managers, Drivers, and Internal Office Associates to ensure superior customer service and key factor achievement.
- Accountable for leading associates strategically and to identify and champion process improvement initiatives which improve business results.
- Safety focus, responsibility for making sound decisions. (customer, driver, office associate, business) which result in a high degree of efficiency and effectiveness.
- Streamlined positions to reduce overlapping responsibilities across multiple roles and define job descriptions across the group.
- Ability to consistently predict freight volume variances in select markets, which has allowed operations managers to develop standard operating procedures to align with revenues goals annually.
- Successfully trained Fleet Managers, Dispatchers, and Customer Service Representatives by effective one-on-one coaching sessions and identifying professional goals for everyone.
- Areas of expertise, Budget Management, Performance Metrics, Logistic Planning and Management.
Fleet Manager/Transportation Specialist
Schneider Logistics
- Primary responsibility is to plan organize, direct and control all day to day and tactical operations within the terminal in a way that meets or exceeds service expectation for the customer while maintaining a cost effective and safe operation.
- Duties and responsibility include select, train develops and motivate assign associates and Independent Contractors.
- Control and efficiently allocate manpower though planning, organizing, and scheduling to always ensure appropriate staffing.
- Ensured proper safety/security for the company and customer properties.
- Handle emergency calls, even after standard business hours.
- Provide direction on a day-to-day basis to all associates to ensure the smooth and efficient operation of the terminal.
- This included dispatch, pay and settlement processes, billing, training, all Safety Programs and perform other duties as assigned.
Warehouse Operation Supervisor
Schneider Logistics
- Responsibilities include management of up to 30 direct reports including Desk Clerks, Verifiers, and Yard Jockey drivers.
- Daily duties involve conduction quality audits, reporting production levels, and controlling manpower hours to ensure superior customer service, quality, and cost effectiveness.
- Effectively manages associates to ensure peak performance.
- Supervises hourly employees and helps ensure assigned areas of responsibility meets all safety, performance, and quality goals.
Warehouse/Yard Lead Person/Desk Clerks/Verifier
Schneider Logistics
- Responsible for accurate inventory on the yard and inside the warehouse.
- Maintain constant communication with Warehouse Operations Managers to ensure timely movement of container and trailers to optimize warehouse operations.
- Also responsible for trouble shooting distribution issues and communicating with the corporate Information Technologies group to ensure product flow.
Office Manager
Kelley Services
01.2002 - 05.2005
- Responsible for office operations and customer service.
- These duties included the use of Multi-Line Telephone systems, document organization, data entry, and the management of office clerks.
Equipment Trainer/Forklift Operator
Gulf States Inc
Freeport
02.1999 - 01.2002
- Duties include the Loading and Unloading of freight to meet time critical schedules and customer specific loading requirements.
- My responsibilities also included the training and certification of new hire employees in the safe productive operation of motorized lift equipment.
Services Specialist
USMC RESERVES
Houston
05.1998 - 01.2003
- Managed 6 direct reports and oversaw food prep and distribution for the 23RD Infantry Battalion.
- Daily duties include ordering stock to maintain inventory levels, reinforcement of Military SOP, ensuring all equipment PM was performed per USMC and FDA regulations.
Education
Graduated -
Food Service Technical School (USMC)
Fort Lee, Virginia01.1999
Diploma -
Rialto High School
01.1997
Industrial Management -
Brazosport Community College
Skills
- Leadership skills
- Transportation and Warehouse Management Systems
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Flexibility to work multiple shifts
- Ability to function in a high stress environment
- Effective communication
- Active listening
Qualification Skills
- Demonstrate leadership skills to supervise both hourly and salaried employees.
- Very proficient with computer applications including Transportation and Warehouse Management Systems and Microsoft Excel, Office and Outlook.
- Flexible to work multiple shifts/swing shifts possible.
- Ability to function in a high stress environment to prioritize workload.
- Communicate and listen effectively with people of diverse opinions and backgrounds.
Timeline
Operation Manager
Schneider Logistics
05.2006 - Current
Office Manager
Kelley Services
01.2002 - 05.2005
Equipment Trainer/Forklift Operator
Gulf States Inc
02.1999 - 01.2002
Services Specialist
USMC RESERVES
05.1998 - 01.2003
Fleet Manager/Transportation Specialist
Schneider Logistics
Warehouse Operation Supervisor
Schneider Logistics
Warehouse/Yard Lead Person/Desk Clerks/Verifier
Schneider Logistics
Graduated -
Food Service Technical School (USMC)
Diploma -
Rialto High School
Industrial Management -
Brazosport Community College