Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Tahlmore

Richmond,RI

Summary

Professional server with experience in upscale dining environments, delivering exceptional service and fostering inclusive team atmosphere. Skilled in multitasking, customer relations, and conflict resolution, consistently ensuring outstanding guest experience. Known for adaptability and unwavering reliability in fast-paced settings, with strong leadership and communication skills. Passionate about driving team success and achieving high operational standards.

Overview

11
11
years of professional experience

Work History

Manager/Server

Shoreline Hospitality
04.2023 - 12.2024
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Manager/Server/Bartender

Rio Salado
02.2019 - 04.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

General Manager

Bridge Restaurant
03.2016 - 02.2019
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Head Waiter

Jamestown Fish
03.2014 - 03.2016
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Education

Bachelor of Science - Hospitality Management

Johnson & Wales University
Providence, RI

Chef Certification - Culinary Arts

French Culinary Institute
Manhattan, NY

Skills

  • Safe food handling
  • Banquet coordination
  • Brand promotion
  • Multitasking skills
  • Training employees
  • Increasing sales
  • Guest relations
  • Menu memorization
  • Fine-dining expertise
  • High volume dining
  • Food and beverage pairings
  • Daily specials memorization

Timeline

Manager/Server

Shoreline Hospitality
04.2023 - 12.2024

Manager/Server/Bartender

Rio Salado
02.2019 - 04.2023

General Manager

Bridge Restaurant
03.2016 - 02.2019

Head Waiter

Jamestown Fish
03.2014 - 03.2016

Bachelor of Science - Hospitality Management

Johnson & Wales University

Chef Certification - Culinary Arts

French Culinary Institute

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Jeffrey Tahlmore