Jeffrey Teller
Chino Valley
Summary
Compassionate Registered Hopsice Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
17
17
years of professional experience
Work History
Registered Nurse Case Manager
Arizona Care Hospice
07.2023 - 06.2024
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Enhanced family understanding of the hospice process through clear communication and education.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
Registered Nurse
Haven Health
03.2023 - 06.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided exceptional care to high-acute patients needing complex care such as complex diabetes, extensive wound care and rehabilitation.
LNA/Registered Nurse
Good Samaritan Society
05.2022 - 03.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management.
Lead Licensed Nursing Assistant/Behavioral Health Technician
Medical Behavioral Hospital Of Northern Arizona
07.2020 - 05.2022
- Facilitated on-site activities, support groups and outings for patients.
- Conducted client rounds every 15 minutes to check on patients.
- Built and maintained positive staff relationships to promote teamwork and better serve patients.
- Charted on each patient daily.
- Treated patients and families with respect and dignity.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Associate
The UPS Store
10.2016 - 02.2020
- Trained and served as peer coach for new sales associates.
- Provided repeat customers with exceptional care and attention.
- Answered questions regarding the store and its merchandise.
- Accepted and processed returns.
- Prioritized and accomplished wide range of tasks each shift.
- Developed positive customer relationships through friendly greetings and excellent service.
- Prepared outgoing shipments.
- Lifted packages up to 75 lbs.
Decedent Transport
United Support Services Inc.
03.2013 - 11.2017
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Copied, logged and scanned supporting documentation.
- Verified data integrity and accuracy.
Office Manager
Granite Mountain Neurology Pc
03.2011 - 11.2014
- Office Management for patient care, and healthcare.
- Assisted patients in any way necessary.
- Kept schedule flowing and constantly on time.
- Ensured as many patients could be seen in one day, while still allowing them ample time with doctor.
- Handled all patient charts, records, faxing, and prescriptions.
Medical Records
Prescott Cardiology
06.2009 - 06.2011
- Processed medical records requests from outside providers according to facility, state and federal law.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared initial patient charts for admission.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Medical Office Assistant
Neurology Specialty Clinic
01.2007 - 05.2009
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Aided with prescription refill requests.
- Received, recorded and filed medical payments by check, cash and credit card.
- Conducted preliminary evaluations, including measuring blood pressure, heart rate and respiratory rate and documented results with accuracy.
Education
Associate of Science - Nursing
Yavapai College
Verde Valley, AZ05.2022
Licensed Nursing Assistant -
Yavapai College
Prescott Valley, AZ06.2020
Certificate - Emergency Medical Technician
Yavapai College
Prescott Valley, AZ05.2008
Skills
- Clinical Documentation
- Healthcare ethics
- EMR / EHR
- Patient and family advocacy
- Data Entry
- Patient-focused care
- Computer literacy
- Medical office administration
- Recording Vital Signs
- Direct Patient Care
- Patient Management
- HIPAA education
- Patient counseling
- Patient and family education
Accomplishments
- Vitals Testing - Measured an average of 20 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Documentation - Ensured charting accuracy through precise documentation.
- Training - Trained team of staff nursing assistants in hospital procedures to ensure consistent quality of care.
- Supervision - Trained and supervised hospital technicians and nursing assistants
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Patient Transfer - Safely lifted up to 100 pounds and pushed 300 pounds on wheels.
Personal Information
I am a very outgoing individual with good character and a very strong work ethic. I am always looking forward to new opportunities to continue to grow and learn in the profession that I am so passionate about.
AZ RN 247149
AZ LNA Certificate Number 247149
References
Kaylley Williams (CEO) Medical Behavioral Hospital of Northern Arizona (928) 910-5224
Stephan Spooner (DON) Medical Behavioral Hospital of Northern Arizona (512) 897-6319
Todd Baleshiski United Funeral Support Services Supervisor (928) 308-1283
Languages
English: Native
Timeline
Registered Nurse Case Manager
Arizona Care Hospice
07.2023 - 06.2024
Registered Nurse
Haven Health
03.2023 - 06.2023
LNA/Registered Nurse
Good Samaritan Society
05.2022 - 03.2023
Lead Licensed Nursing Assistant/Behavioral Health Technician
Medical Behavioral Hospital Of Northern Arizona
07.2020 - 05.2022
Sales Associate
The UPS Store
10.2016 - 02.2020
Decedent Transport
United Support Services Inc.
03.2013 - 11.2017
Office Manager
Granite Mountain Neurology Pc
03.2011 - 11.2014
Medical Records
Prescott Cardiology
06.2009 - 06.2011
Medical Office Assistant
Neurology Specialty Clinic
01.2007 - 05.2009
Associate of Science - Nursing
Yavapai College
Licensed Nursing Assistant -
Yavapai College
Certificate - Emergency Medical Technician
Yavapai College
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