Summary
Overview
Work History
Education
Skills
Certification
Baseball
Timeline
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JEFFREY THOMAS

DFW,TX

Summary

Accomplished Network Engineer & Facilities Admin with a proven track record at Williston Financial Company, where I enhanced network efficiency and reliability through expert deployment of scalable infrastructure and robust troubleshooting skills. At Thomas Systems Inc., I spearheaded operations, fostering team collaboration and driving customer satisfaction. Skilled in network configuration and leadership, I consistently deliver optimal solutions and operational improvements. Results-driven Network Engineer with [Number] years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Network Engineer & Facilities Admin

Williston Financial Company
04.2014 - Current
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Troubleshot complex multi-vendor network service provider issues.
  • Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
  • Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
  • Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.

Owner

Thomas Systems Inc.
08.1994 - 04.2014
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.

Education

Bachelor of Science - Information Technology

Chapman University
Orange, CA
05.1996

Skills

  • Network configuration
  • LAN switching technologies
  • Layer-2/3 protocols
  • IP Addressing and Subnetting
  • Network Troubleshooting Abilities
  • DNS implementation
  • IP Services
  • Network security systems
  • Network device monitoring
  • Wide Area Network Optimization
  • Networking and routing protocol expertise
  • Strong troubleshooting skills
  • Firewall functionality

Certification

  • CCIE - Cisco Certified Internetwork Expert
  • MCSP Certified

Baseball

Played Professional Baseball 1989-1991

Timeline

Network Engineer & Facilities Admin

Williston Financial Company
04.2014 - Current

Owner

Thomas Systems Inc.
08.1994 - 04.2014

Bachelor of Science - Information Technology

Chapman University

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JEFFREY THOMAS