Jeffrey Thomas
Traverse City
Summary
Dynamic and results-oriented Sales Associate with proven expertise in client service and product sales, honed at Ferguson Enterprises LLC. Excelled in heavy equipment operation and excellent people skills, significantly enhancing customer loyalty and operational efficiency. Skilled in exceeding sales goals and adept in verbal communication, consistently prioritizing client satisfaction and safety.
Overview
24
24
years of professional experience
Work History
Sales Associate
Ferguson Enterprises LLC
02.2020 - 11.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials while observing standard safety procedures.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Sales Associate, Warehouse Worker
ETNA
08.2015 - 02.2020
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Operated equipment while observing standard safety procedures.
Sales Associate, Warehouse Worker
Grainger Industrial Supply
07.2000 - 12.2015
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
Education
Traverse City West Senior High
Traverse City, MI01-1998
Skills
- Client service
- Product sales
- Excellent people skills
- Exceeds sales goals
- Loading and unloading
- Cycle counting
- Truck processing
- Shipping and receiving
- Heavy equipment operation
- Supply ordering
- Heavy lifting
- Verbal and written communication
Timeline
Sales Associate
Ferguson Enterprises LLC
02.2020 - 11.2024
Sales Associate, Warehouse Worker
ETNA
08.2015 - 02.2020
Sales Associate, Warehouse Worker
Grainger Industrial Supply
07.2000 - 12.2015
Traverse City West Senior High
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