Jeffrey Thompson
Springfield,MO
Summary
Adept in making key decisions and working with other professionals to achieve goals and solve problems.
Committed to utilizing my skills to further the mission of a company.
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction.
Adept in various social media platforms and office technology programs.
Bringing forth a motivated attitude and a variety of powerful skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Operator/Quality Control Inspector
Tyler Pipe
Marshfield, MO
03.2023 - 11.2023
- Utilized measurement tools to ensure product excellence.
- Ensured all processes met regulatory requirements.
- Created detailed reports.
- Cleaning
- Organization
- Performed quality control checks on assembled items.
- Recorded test data and applied statistical quality control procedures.
Assistant
Murphy USA
Marshfield, MO
01.2023 - 06.2023
- Managed inventory.
- Handled financial responsibilities.
- Organization
- Conducted training sessions for new hires.
- Greeted visitors, clients and guests in a professional manner.
Machine operator
Timken Belts
04.2022 - 02.2023
- Executed machinery upkeep.
- Operated press equipment.
- Verified product standards rigorously.
- Ensured cleanliness and safety of the workplace.
Cashier
Murphy U.S.A
08.2020 - 02.2022
- Increased product sales through effective promotion recommendations.
- Resolved customer concerns
- Processed monetary exchanges efficiently.
- Organization
- Cleanliness
Sales rep
U.S. Cellular
02.2020 - 08.2020
- Assisted in resolving billing discrepancies.
- Assessed possible system upgrades.
- Managed customer contact details.
- Diagnosing phone problems and recommending repair solutions.
- Enhanced customer interactions.
- Handled cash and other monetary operations accurately.
Sales/Wash Bay Attendant
Don Vance Ford
Marshfield, MO
02.2019 - 07.2019
- Enhanced overall sales figures.
- Enhanced client engagement.
- Conducted comprehensive vehicle processing.
- Strengthened understanding of product features via customer interactions over calls and emails.
- Coordinated product ordering efficiently.
- Clean and maintain wash bay area, including replenishing supplies and removing trash.
Grocery Manager
Price Cutter
06.2018 - 02.2019
- Conducted in-depth training sessions.
- Enhanced organizational systems.
- Managed inventory organization in the backstock area.
- Managed inventory processes efficiently.
- Monitored and recorded currency totals.
- Addressed and resolved conduct issues.
- Operated forklift efficiently.
- Operated powered pallet jack efficiently.
- Delivered exceptional customer assistance.
- Handled incoming stock efficiently.
- Scheduling
- Documented incidents in a timely manner.
- Monitored sales trends and planograms.
- Performed occasional bookkeeping tasks.
- Reviewing trends
IOS certified Technician
Simply Mac
07.2014 - 12.2017
- Conducted specialized training programs for AT&T employees.
- Oversaw deposit transactions.
- Coordinated the preparation process for introducing new devices.
- Increased Apple product sales.
- Managed RQ position effectively.
- Executed maintenance for Apple devices.
- Conducted instructive sessions on various uses of Microsoft Office.
- Generated sales data and visualizations.
- Established business accounts and implemented comprehensive solutions.
- Extensive expertise in sales strategies.
Education
High School Diploma -
Marshfield High School
Marshfield01.2009
Some College (No Degree) - Business And Marketing
Ozarks Technical Community College
Skills
- Microsoft Office Expertise
- Employee Training
- Comprehensive Sales Background
- Effective Solution Development
- Proficient in POS Systems
- Cellular Network Expertise
- Apple Certified Technician
- Samsung Certified Expert
- Ford Expert Certification
- OSHA Certification
Accomplishments
- Ford Expert Certification
- Osha Certification
- Samsung Certified Expert
- IOS Certified Technician
- IOS instructor
Certification
- OSHA Certification
- Ford Expert Certification
- IOS Certified Technician
- Samsung Certified Expert
Timeline
Machine Operator/Quality Control Inspector
Tyler Pipe
03.2023 - 11.2023
Assistant
Murphy USA
01.2023 - 06.2023
Machine operator
Timken Belts
04.2022 - 02.2023
Cashier
Murphy U.S.A
08.2020 - 02.2022
Sales rep
U.S. Cellular
02.2020 - 08.2020
Sales/Wash Bay Attendant
Don Vance Ford
02.2019 - 07.2019
Grocery Manager
Price Cutter
06.2018 - 02.2019
IOS certified Technician
Simply Mac
07.2014 - 12.2017
High School Diploma -
Marshfield High School
Some College (No Degree) - Business And Marketing
Ozarks Technical Community College
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