Jeffrey Thorne

Work History

Springbrook

09.2020 - Current

Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Mentored and coached staff to improve performance and interactions with residents.
Offered learning opportunities to help residents develop important life skills.
Scheduled physician and other appointments for residents, providing transportation to each visit.

Springbrook

06.2012 - 09.2019

Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted disabled clients to support independence and well-being
Administered medication as directed by physician
Assisted clients with daily living needs to maintain self-esteem and general wellness

Springbrook

09.2003 - 09.2011

Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Resolved conflicts between employees to maintain positive and productive work environments.
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Supervised daily activities and provided assistance to staff.
Developed rapport to create safe and trusting environment for care.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted with daily living activities, running errands, and household chores.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Springbrook

09.2000 - 09.2002

Documented habilitation services in system and with paper notes.
Transported people supported to appointments and community outings.
Offered input into development and implementation of new action plans for each person supported.
Monitored safety and welfare of people supported and took corrective actions or notified supervisor of concerns.
Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
Developed resident activities and programming to encourage new skills and maintain present skills.
Instructed and reinforced target outcomes to help individuals achieve goals.
Implemented written goals from treatment plans to enhance patient outcomes.
Recorded participant behavior and methods to alleviate barriers and progress toward goals.

Arc Otsego

09.1999 - 09.2000

Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Assisted residents with basic hygiene and healthcare needs.
Mentored and coached staff to improve performance and interactions with residents.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
Monitored direct care activities for optimal patient protections and infection control standards.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.

Arc Otsego

11.1993 - 09.1999

Transported people supported to appointments and community outings.
Offered input into development and implementation of new action plans for each person supported.
Monitored safety and welfare of people supported and took corrective actions or notified supervisor of concerns.
Documented habilitation services in system and with paper notes.
Developed resident activities and programming to encourage new skills and maintain present skills.
Delivered training needs, behavior management and communication to support goal plans.
Noted client responses and results to facilitate interventions and assessment through proper documentation.