Jeffrey Thorne
St. Petersburg,FL
Summary
I’ve been a Goal-oriented Automotive Sales Consultant successful at closing sales and satisfying customers. Excellent at staying on top of changes in marketing, customer purchasing and service standards to continuously meet and exceed sales objectives. Decisive leader able to devise creative solutions to obstacles and satisfy challenging customers. I then became the primary caregiver for a family member while they were in at home hospice care, from there I worked at another sales position selling small cabins. After that I was offered a position at a Restaurant as an all around staff support member. My position now is personal caregiver for another family member. Now I’m motivated to rejoin the work force.
Overview
31
31
years of professional experience
Work History
Personal Care Assistant
Self Employed Services
Ruskin , Nebraska
01.2020 - 06.2023
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted with meal planning to meet nutritional plans.
- Transported patients to medical, dental and personal care appointments.
- Laundered clothing and bedding to prevent infection.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided ongoing compassionate patient care for each client.
Restaurant Team Member
Caposey's Whole Works Restaurant
New Port Richey, FL
12.2013 - 12.2019
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Cleaned counters and common areas to minimize spread of germs.
- Refreshed inventory supplies for drink and napkin stations.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Phone Sales Representative
Vista Marketing Group
New Port Richey, FL
03.2011 - 10.2011
- Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Contributed to team efforts by successfully accomplishing daily sales goals.
- Solicited to sell to meet needs of consumers.
- Boosted opportunities through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
- Contacted private individuals or businesses by telephone to solicit sales.
- Collaborated with management to resolve concerns and problem calls.
- Broke down objections using friendly, persuasive strategies.
- Helped new telemarketers learn best practices, communication strategies and performance standards.
- Resolved customer complaints by escalating calls to proper department.
- Handled inbound telephone calls from interested customers.
- Maintained proficiency in revenue and sales.
- Made numerous calls per day.
- Responded to questions with knowledgeable responses.
- Gave information about available products and services including membership details and purchase advantages.
- Educated customers about products offerings meeting individual needs by describing offerings and answering questions.
Personal Caregiver
Self Employed
Hudson, FL
08.2009 - 05.2010
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Tracked and reported clients' progress based on observations and conversations.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Assisted with meal planning to meet nutritional plans.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Laundered clothing and bedding and changed linens to prevent spread of infection.
- Administered necessary medications as directed by care plan.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Facilitated best care by developing strong and trusting rapport with patient.
Cabin Sales Representative
Kevin Hyatt
Longview, TX
02.2010 - 02.2010
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.
Auto Salesman
Ed Morse Auto Plaza
New Port Richey, FL
03.2007 - 04.2009
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Showcased vehicle features and took customers on test drives in local area.
- Provided information about sales processes, warranty requirements and service standards.
- Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Managed sales negotiations and financing options.
- Responded to inquiries from potential customers via email and telephone.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Checked purchased vehicles at delivery for damage and final preparations.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Adhered to all standards of quality and service as well as regulatory requirements.
- Answered customer emails and telephone requests for information.
- Met incoming customers at door to guide through showroom and sales lot.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Auto Salesman
Kia
New Port Richey, FL
01.2009 - 03.2009
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Showcased vehicle features and took customers on test drives in local area.
- Provided information about sales processes, warranty requirements and service standards.
- Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Managed sales negotiations and financing options.
- Responded to inquiries from potential customers via email and telephone.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Tracked updates to vehicles, changing markets and customer purchasing trends.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Checked purchased vehicles at delivery for damage and final preparations.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Adhered to all standards of quality and service as well as regulatory requirements.
- Answered customer emails and telephone requests for information.
- Met incoming customers at door to guide through showroom and sales lot.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Auto Salesman
Gulf View Motors
New Port Richey, FL
01.1999 - 11.2006
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Showcased vehicle features and took customers on test drives in local area.
- Provided information about sales processes, warranty requirements and service standards.
- Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Managed sales negotiations and financing options.
- Responded to inquiries from potential customers via email and telephone.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Tracked updates to vehicles, changing markets and customer purchasing trends.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Checked purchased vehicles at delivery for damage and final preparations.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Sourced vehicles from other dealer lots and auctions.
- Adhered to all standards of quality and service as well as regulatory requirements.
- Answered customer emails and telephone requests for information.
- Met incoming customers at door to guide through showroom and sales lot.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Trained and developed all sales team members for new location.
Auto Salesman
Sun Toyota
New Port Richey, FL
08.1996 - 07.1998
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Showcased vehicle features and took customers on test drives in local area.
- Provided information about sales processes, warranty requirements and service standards.
- Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Managed sales negotiations and financing options.
- Responded to inquiries from potential customers via email and telephone.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Checked purchased vehicles at delivery for damage and final preparations.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Adhered to all standards of quality and service as well as regulatory requirements.
- Answered customer emails and telephone requests for information.
- Met incoming customers at door to guide through showroom and sales lot.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Auto Salesman
Courtesy Pontiac
Tampa, FL
09.1994 - 07.1996
- Oversaw customer test drives and demonstrated standard and optional features.
- Networked with remote dealers to source vehicles for customers.
- Filled out paperwork to register vehicles and complete sales.
- Showcased vehicle features and took customers on test drives in local area.
- Provided information about sales processes, warranty requirements and service standards.
- Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Managed sales negotiations and financing options.
- Responded to inquiries from potential customers via email and telephone.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Tracked updates to vehicles, changing markets and customer purchasing trends.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Checked purchased vehicles at delivery for damage and final preparations.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Adhered to all standards of quality and service as well as regulatory requirements.
- Answered customer emails and telephone requests for information.
- Met incoming customers at door to guide through showroom and sales lot.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Trained and developed all sales team members for new location.
Laborer
Collier Safe Company
Odessa, FL
08.1992 - 08.1994
- Used organizational skills to meet productivity requirements.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Performed repetitive assembly tasks using hand and power tools and automated equipment.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Installed bracing, padding or strapping to prevent shifting or damage to items being transported.
- Read written instructions carefully and communicated with team members clearly to promote workplace safety.
- Operated air, electric and pneumatic drills to perform light fabrication for product sub-assembly.
- Troubleshot tool malfunctions and executed swift repairs to reduce downtime.
- Reported safety violations to supervisor to reduce risks and accidents.
- Adhered to all OSHA operating and safety standards and company policies, rules, regulations and procedures.
Personal Care Assistant
Self employed
Education
GED -
Chamberlain High School
Tampa, FL06.1985
Skills
- Self-motivated
- Competitive
- Goal-oriented
- Market understanding
United States Marine Corp
May 1986 - May 1988
Timeline
Personal Care Assistant
Self Employed Services
01.2020 - 06.2023
Restaurant Team Member
Caposey's Whole Works Restaurant
12.2013 - 12.2019
Phone Sales Representative
Vista Marketing Group
03.2011 - 10.2011
Cabin Sales Representative
Kevin Hyatt
02.2010 - 02.2010
Personal Caregiver
Self Employed
08.2009 - 05.2010
Auto Salesman
Kia
01.2009 - 03.2009
Auto Salesman
Ed Morse Auto Plaza
03.2007 - 04.2009
Auto Salesman
Gulf View Motors
01.1999 - 11.2006
Auto Salesman
Sun Toyota
08.1996 - 07.1998
Auto Salesman
Courtesy Pontiac
09.1994 - 07.1996
Laborer
Collier Safe Company
08.1992 - 08.1994
Personal Care Assistant
Self employed
GED -
Chamberlain High School