JEFFREY TYSON
Port Saint Lucie
Summary
Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance.
Overview
14
14
years of professional experience
Work History
Sales Administrator
CV Technology
04.2023 - Current
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Facilitated smooth onboarding of new clients by preparing necessary documentation, scheduling training sessions, and conducting follow-up calls.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
Technician
A Head for Profits
09.2021 - Current
- Verified product performance in line with defined criteria
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Cleaned equipment and facilities utilizing hoses and power washing apparatus
- Responded to emergency calls and took action, driving system integrity
- Prepared reports and appropriate documentation for serviced equipment
- Explained technical diagnoses and needed repairs to individuals in simple terminology
- Implemented and enforced adherence to preventative maintenance schedules
- Worked with and around chemicals using approved personal protective equipment
Manager
Delivery Dudes
02.2015 - 09.2021
- Utilized strong analytical and problem-solving skills to address operational issues
- Mentored and trained new employees on company policies and procedures
- Counseled and disciplined employees, driving performance improvement
- Monitored team productivity and performance to support goals
- Coached and motivated team, driving sales and delivering exceptional customer service
- Analyzed and resolved quality and customer service issues, recommending system improvements
- Addressed and resolved client or customer inquiries to foster superior standards of service
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
Outside Operations
Quail Ridge Golf Club
02.2013 - 02.2015
- Observed equipment operation and proactively addressed issues to prevent downtime
- Liaised between management and subordinates to resolve complaints or grievances
- Supported HR with recruitment and hiring recommendations
- Inspected completed work to verify conformance with quality standards
- Assessed production requirements to forecast timelines and outputs
- Coordinated operations and activities within and between departments
Manager
Rita’s Italian Ice
04.2011 - 02.2013
- Mentored and trained new employees on company policies and procedures
- Utilized strong analytical and problem-solving skills to address operational issues
- Collaborated with staff to develop and carry out processes, resulting in improved performance
- Reduced health hazards by enforcing work practices and procedures
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Oversaw personnel to maintain adequate staffing and minimize overtime
- Facilitated month-end closing processes, invoicing and journal entries
Education
Associate In Science (A.S.) - Physical Therapy
Palm Beach State College
Lake Worth, FLHigh School Diploma - undefined
Trinity Christian Academy
Lake Worth, FL05.2009
Skills
- Deadline Compliance
- Customer Interaction
- Team Training
- Computer-Assisted Diagnostics
- Troubleshooting and Diagnostics
- Attention to Detail
- Verbal and Written Communication
Timeline
Sales Administrator
CV Technology
04.2023 - Current
Technician
A Head for Profits
09.2021 - Current
Manager
Delivery Dudes
02.2015 - 09.2021
Outside Operations
Quail Ridge Golf Club
02.2013 - 02.2015
Manager
Rita’s Italian Ice
04.2011 - 02.2013
High School Diploma - undefined
Trinity Christian Academy
Associate In Science (A.S.) - Physical Therapy
Palm Beach State College
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