Experienced Human Resources professional with a proven ability to enhance operations and resolve complex issues. Skilled in cultivating strong partnerships with influential stakeholders, clients, and colleagues to drive organizational objectives. Equipped with comprehensive training and practical expertise, ready to embrace new professional opportunities and contribute to the success of a dynamic company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Fulfillment Associate
Amazon
Austin, TX
04.2023 - Current
Coordinated seamless communication between warehouse staff and supervisors regarding daily operations.
Prepared outbound shipments meticulously while adhering to all relevant regulatory requirements for shipping materials.
Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
Met or exceeded daily performance goals through consistent focus on task completion and time management.
Senior Human Resources Sergeant (Active Duty - Army)
1-14h Field Artillery Battalion
Fort SIll, OK
06.2017 - 11.2019
Led training initiatives to improve employee skills, increasing overall productivity.
Partnered with executive leadership teams to align HR strategy with organizational goals and objectives.
Coordinated employee wellness programs, promoting overall well-being across the organization.
Managed benefits administration, ensuring employees received accurate and timely information.
Executive Administrative Assistant
304th Expeditionary Signal Brigade
Camp Humphreys, South Korea
06.2016 - 06.2017
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
Human Resources Sergeant
8th Military Police Brigade
Schofield Barracks, HI
06.2013 - 06.2016
Provided guidance on employee relations issues, mediating disputes and promoting a positive work atmosphere.
Assisted in the development of company policies and procedures to ensure compliance with local, state, and federal employment laws.
Coordinated onboarding processes for new hires, facilitating seamless integration into the organization.
Facilitated professional development opportunities for staff members to enhance their skills and advance their careers within the company.
Optimized benefits administration process to increase employee understanding and utilization of available offerings.
Managed workforce planning efforts to align staffing levels with organizational needs and objectives.
Executive Administrative Assistant
13th Expeditionary Sustainment Command
Fort Hood, TX
06.2010 - 06.2013
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Increased productivity with the implementation of digital tools for document management and collaboration.
Handled confidential and sensitive information with discretion and tact.
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Used advanced software to prepare documents, reports, and presentations.
Human Resources Specialist
7th Theater Tactical Signal Brigade
Bagram Airfield, Afghanistan
06.2007 - 06.2010
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Served as a trusted advisor to both management and employees on matters related to human resources policies and procedures, ensuring consistent application across the organization.
Education
MBA - Business Administration
Jack Welch Management Institute
Washington D.C.
06.2023
Bachelor of Science - Business Administration
Strayer University
Killeen, TX
06.2022
Skills
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Benefits and compensation management
Talent management
Benefits Administration
Compensation and benefits
Certification
Career Readiness Silver Certificate
Lean Six Sigma/ Yellow Belt
Publication Management Certificate
Government Purchase Card Certificate
OSHA 30
Activedutymilitaryservice
United States, Army, Staff Sergeant, 01/01/07, 11/01/19
Awards
The Army Commendation Medal
Good Conduct Awards
The Army Achievement Medal
Certificates of Appreciation
National Defense Service Medal
Military Outstanding Volunteer Service Medal
Global War on Terrorism
Afghanistan Campaign Medal
Inherent Resolve Campaign Medal
Meritorious Unit Commendation
Timeline
Warehouse Fulfillment Associate
Amazon
04.2023 - Current
Senior Human Resources Sergeant (Active Duty - Army)